What is OrderCounter?

We provide the reliability of an internal server while also offering the ease of a cloud-based platform, allowing you to access data and oversee your restaurant operations from any device, no matter where you are located. Our solution caters to all your point of sale needs, encompassing features like online ordering and customized kitchen display screens, and we work hand-in-hand with you to create a robust POS system that supports the growth of your restaurant. In a world where technology can often complicate processes, OrderCounter simplifies your operations by eliminating the need for a stationary Backoffice setup that limits your flexibility. You have the ability to execute any task at any station in real-time, without the inconvenience of having to log into a separate back office system. This means you can oversee everything directly from your own device, allowing you to stay out of the way of your staff while effectively managing operations. Such adaptability not only enhances your restaurant's efficiency but also keeps you closely connected with your team and daily activities, ensuring a unified approach to service delivery. Ultimately, by leveraging our solution, you can enjoy greater peace of mind and focus more on growing and improving your restaurant.

Pricing

Price Starts At:
Free
Free Version:
Free Version available.

Integrations

All OrderCounter Integrations
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Screenshots and Video

OrderCounter Screenshot 1
OrderCounter Screenshot 1 OrderCounter Screenshot 2

Company Facts

Company Name:
OrderCounter
Date Founded:
2006
Company Location:
United States
Company Website:
home.ordercounter.com

Product Details

Deployment
Mac
iPhone
iPad
Android
Training Options
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

OrderCounter Categories and Features

Restaurant POS Software

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Restaurant Management Software

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Bar POS Software

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

OrderCounter Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    OrderCounter review

    Date: Sep 20 2024
    Summary

    I've been in business for over 20 years and don't recommend it!

    Positive

    Staff is amazing!
    This POS was not expensive.
    Staff gets back to you promptly but sometimes have to send the issue to a senior rep.

    Negative

    They couldn't get loyalty cards to work.
    Sent tickets twice to kitchen.
    Several problems when splitting checks.
    Lost checks.
    Onboarding was non existent.
    Too many problems for something that should help in restaurants.

    Read More...
  • Reviewer Name: Bob O.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love the company

    Date: Dec 13 2024
    Summary

    Great company. great people. Highly recommend. I like being about to work form home and do what i need to do without being there. i like the cost.

    Positive

    I like just knowing it will work. i know that if i need something i can call and get anything i need quickly.

    Negative

    Wish i was kept more up to date when new features come out. I just found out on my own that i would pass credit card fees to the customer. wish they would have told me this before i called asking.

    Read More...
  • Reviewer Name: John G.
    Position: Director and Consultant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Better than all of the other POS we've worked with.

    Date: Nov 27 2023
    Summary

    After dealing with many other systems (as an IT management team) and supporting other POS systems this one has really served our clients well. The support and development team from OrderCounter is top-notch, and they have never left me stranded on a client problem. We have made OrderCounter our go-to solution for POS.

    Positive

    The system includes every feature our clients are demanding.
    Full in-house POS.
    Great Support if you ask for help - LARGE network of willing partners!

    Negative

    Some features take a little work to get just right (mostly because there are a lot of settings to go through).
    Definitely NEED to have a partner to help with initial installation and setup...not a DIY system (at least for the initial setup)...Once its setup, its very easy to manage though.

    Read More...
  • Reviewer Name: Richard A.
    Position: Controller
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    OrderCounter review

    Updated: Jan 08 2024
    Summary

    They have a large variety of reports. Tech support is good. The data storage on the cloud is perfect for today's reporting requirements.

    Positive

    Variety of reports and data storage on the cloud.

    Negative

    You may have to compare different reports with the same data.

    If you want to use the report data to create journal entries, you will need to do a copy-paste special feature on Excel.

    Read More...
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