What is OurProperty?

OurProperty streamlines repetitive processes and is a cloud-based platform designed to enhance business operations, boost productivity, alleviate stress, and foster better communication. Discover more about the diverse features we offer, including maintenance inspections, payment handling, tenant acquisition, lease management, and compliance support. With an app tailored for every need, OurProperty integrates the requirements of property managers, landlords, tenants, and tradespeople into a single, user-friendly system featuring four distinct portals. OurProperty for Agencies enables efficient management through an accessible online platform compatible with both desktops and laptops, complemented by the advanced PM Inspect app for conducting inspections, managing requests, and accessing contacts from any location. OurProperty is also designed for tenants through OurTenant, a comprehensive app that empowers them to oversee their tenancy, report issues, upload images, pay rent, review their lease, and communicate with their property manager seamlessly. Leveraging smart technology, OurProperty facilitates effective maintenance management, ensuring satisfaction for tenants, landlords, and tradespeople alike. This integrated approach not only simplifies communication but also contributes to a more harmonious rental experience for all parties involved.

Integrations

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Screenshots and Video

OurProperty Screenshot 1
OurProperty Screenshot 1

Company Facts

Company Name:
OurProperty.com.au
Company Location:
Australia
Company Website:
www.ourproperty.com.au
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Product Details

Deployment
SaaS

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

OurProperty Categories and Features

Real Estate Property Management Software

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

OurProperty Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Tenant
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Illegal fees, tons of bugs, waste of time

    Date: Aug 21 2025
    Summary

    Opt out. As a tenant you can't be forced to sign up to an app to execute a tenancy. You must be offered a fee-free electronic payment method.

    Positive

    There is nothing this app does that wouldn't be done better with email and EFT. I wouldn't recommend anyone use this app as a tenant, and as a property manager this app engages in unlawful conduct on REA's behalf that will risk infringement action by Consumer Affairs. Just don't use it.

    Negative

    The app attempts to force tenants to pay illegal fees by not providing a fee-free method of payment which is against residential tenancy law in Victoria
    The app makes direct EFT payment difficult by changing the details every month
    The app emailed my references 3 times in a row
    The app had a bug where the property manager couldn't view my supporting documents for the application
    This business makes its money through unlawful rent fees and selling tenant personal data to promotional partners, under the guise of a "rewards programme" for taking fees they are unlawfully taking

    Read More...
  • Reviewer Name: Ken T.
    Position: Manager
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Bad service, Not easy to use, Time waste

    Date: May 15 2024
    Summary

    Provide a way for people to pay by credit card with more debt and high service fees charge.not user friendly as tenant. it was not simply. agent also not use the function for it. just empty , but they tried to use the system to charge high fees.

    Positive

    Provide a way for people to pay by credit card with more debt and high service fees charge.not user friendly as tenant. it was not simply. agent also not use the function for it. just empty , but they tried to use the system to charge high fees.

    Negative

    High charge for tenant, not easy to use tools. more than 2% for credit card surcharge fees. not friendly to use. i do not recommended this product to others. lots of bugs as well.

    Read More...
    Official OurProperty Response
    Date: Jan 29 2025
    Thank you for your feedback. Our platform offers a range of payment methods, including fee-free options, but your property management agency determines which methods are available. We recommend discussing this directly with them to resolve any concerns. We're committed to supporting agencies in providing the best experience for tenants and appreciate your input.
  • Reviewer Name: Craig F.
    Position: Renter
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Makes paying rent more comlicated than needed

    Date: Jul 15 2023
    Summary

    Negative, it has made paying rent difficult and more complicated than ever needed, the worst CRM I have ever experienced.

    Positive

    Nothing, zero, nothing , have nothing positive, just money grubbing con artists putting tenants last.

    Negative

    Formerly, I paid my rent via transfer from my bank app to agents account, the agent received it within 24 hours, now, I have to transfer to a wallet, wait for the money to appear, it took 3 days and then , I have to transfer from said wallet to agent, so, instead of rent payments taking 24 hours, they now take 4 days.

    Read More...
    Official OurProperty Response
    Date: Jan 29 2025
    Thank you for your feedback. We understand your frustration with payment delays, and we’re sorry for any inconvenience caused. Since your experience, we’ve introduced faster clearance times to improve the payment process. We hope you’ve noticed the improvement on your end. We’re committed to supporting our property management agencies in delivering a smoother experience for tenants and appreciate your input as we continue to make enhancements.
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