QEval
QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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Native Teams
Native Teams serves as a global growth partner to businesses, supporting them at every step of their expansion journey. Whether you need an Employer of Record to test new markets by hiring a few employees or want to establish legal entities to set down roots and expand, Native Teams has the expertise to make it happen. Present in 85+ countries and trusted by 3,000+ employers, we simplify hiring, paying, and managing global talent with compliance.
Key services include:
• Employer of Record (EOR): We legally employ your staff worldwide, managing contracts, payroll, taxes, and benefits to ensure full compliance, so you can focus on business growth without local setup hassles.
• Gig Pay: Tailored for businesses working with gig workers, this service enables fast, secure payments across borders, with support for multiple currencies and streamlined invoicing.
• Entity Management: We assist companies in setting up legal entities abroad and maintaining regulatory compliance, removing the complexity of local market entry and ongoing operations.
• Contractor Pay: Manage contractor payments easily with multi-currency options and automated tax compliance, reducing administrative burden while safeguarding legality.
• Contractor of Record: We handle contracts and legal responsibilities for contractors globally, minimising risks and ensuring compliance with local employment laws.
• Relocation services: Exclusive to EOR customers, this includes visa support and work permits to help your talent transition smoothly internationally.
What makes Native Teams unique is our commitment to caring for your employees better than anyone else. We handle all paperwork, taxes, and offer competitive benefits tailored to local markets. Beyond EOR, we integrate payroll, compliance, and financial tools to maximise the value of every work payment, anywhere in the world.
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InterpretWise
InterpretWise is a cutting-edge platform that utilizes AI technology to deliver real-time interpretation, transcription, and captioning specifically designed for conferences, webinars, and hybrid gatherings. By combining the skills of human interpreters with sophisticated AI in speech recognition and translation, it provides multilingual audio and captions in more than 100 languages.
The platform seamlessly integrates with popular meeting applications such as Zoom, Microsoft Teams, and Webex, along with professional audiovisual systems like Bosch, Televic, and Sennheiser, enabling simultaneous translation for both in-person and virtual participants.
Through InterpretWise, event planners, language service providers, and businesses can make their events accessible to a worldwide audience, removing the hassle of complex equipment or multiple software systems. This intuitive solution not only empowers organizations to communicate efficiently across language barriers but also significantly enhances the overall experience for all attendees, fostering greater inclusivity and understanding. Ultimately, InterpretWise transforms the way events are conducted, paving the way for a more connected and multilingual world.
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Interpreting CO
In our increasingly connected world, many individuals prefer to steer clear of long queues. We are excited to unveil a groundbreaking communication app that allows event-goers to engage with conference content in their chosen language, requiring only an internet connection or mobile data. At Interpreting CO, our experienced project managers take into account a range of factors beyond language alone when selecting interpreters for different assignments. Our committed interpreters guarantee effective communication and outstanding performance by meticulously examining all preparatory documents and refining any specialized terminology pertinent to your event. Of the various interpretation methods available, simultaneous interpretation is particularly notable for facilitating uninterrupted, real-time translation. This technique enables both speakers and listeners to participate as if they are in a direct conversation, significantly conserving valuable time. Furthermore, our language strategy consultants leverage their vast experience, having managed thousands of multilingual conferences to ensure optimal communication results. This all-encompassing strategy not only elevates the overall event experience but also cultivates a welcoming atmosphere for every participant, fostering deeper connections and understanding among attendees. Ultimately, the emphasis on inclusivity enhances the richness of discussions and interactions throughout the event.
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