POS Nation Reviews

Great keep Travis very helpful and nice . Travis is a worker that would possibly help more business companies in times of hardship like I had when i was alone. He led me through the way easily and safely. Gave me self confidence that I can get the job done with his help

Very patience and vivid explaining. Was helpful in guiding me through the steps of fixing the network. Gave me ideas to fix the network. Was sharing and caring. Was not rude or in a hurry. Got a very good experience with Travis . Need more help like his for the business companies

No cons Travis was helpful was patient in listening to me and did not hurry in his task. Travis got a lot of patience and was not rude in talking to me. He had very good listening skills did not interrupt me

I was impressed by Josh's knowledge and speed in getting this POS system up and running... VERY PROFESSIONAL!!

Easy to set up and deploy this POS system. Josh was our support tech and he was AMAZING! We were able to set up our new POS Screen almost IDENTICAL to the old system... POS Nation is a good goto for a reliable and viable POS solution.

Not really any... as the I.T. support person for this small business... I found the only possible issue was in the contract and that is not a con... I just don't like legalese...overall I cannot find anything that merits a bad mark with this company.

Extremely satisfied. Onboarding with Heather was easy, and we looked forward to every call. POS system, and the back-office features and reports are great! From checking out customers, to adding vendors and inventory, and ending the day with sales and tax reports, all intuitive and easy to learn.

Arrived quickly after ordering.
Easy to set up.
Intuitive.
Not too big or bulky.
Great onboarding and support team.

Jumble of cords but all electronic devices have that issue.

So far everyone has been very helpful.

So far everyone has been very helpful, from sales to customer support and tech support. Also Nish did a good job.

None so far.

Overall a good software for liquor store, great features for Liquor store POS. Auto invoice is very helpful.

Auto invoice and Promotion SMS are the most helpful to run store overall a good software for liquor store.

Noting as of now overall a good software for liquor store.

From beginning to end of this whole process it has been great. Every one has been professional, polite, knowledgeable, patient and fast. Thank you!

EVERYTHING! These guys know their stuff! They transferred data from an 8 year old system and got me up and running in a couple of hours (and that included me having to download an entire new web browser on a slow internet connection). They also didn't hold up my day while they did all the work.

If I had to make up something I'd say they could have warned me to update my web browser so it wouldn't hold up the process.

While I have had an excellent experience with most of the team in particular Katya and Nate, it was Adam who took us across the finish line doing some hand holding on a rather complex issue. Teams like these are what make great companies.

This entire team is always courteous, empathetic, knowledgeable and extremely helpful. They are an all out very professional group.

Wait and call back times could be a little better.

From the beginning of the system through ringing up the clients, Overall system is awesome 100% recommended.

Divy was extremely helpful. The first time I've used bottle POS since acquiring new POS systems for my liquor business. Divy was really helpful in getting me started by teaching me how to use the system and showing me all of its features. He supported me in setting up all of the departments, all of the vendors, auto invoicing, and auto uploading inventory into a system upon vendor delivery.

Can't think of anything, every time I run into an issue they help me figure it out.

Best customer service of any POS company. Also great help as always.

Fast response during set-up process.

None.

The POS is built for liquor store so it has many awesome features. Easy to use interface. Good onboarding experience.

The POS is built for liquor store so it has many awesome features. Easy to use interface. Good onboarding experience. Thanks Divy.

Everything is good expect I needed some help with the reports but they took care of it.

They have a great system for liquor stores - BottlePOS. Divy helped me switch from my old POS to the new system. He did a great job helping me on my required time. Over all great system. It's a great system, can't think of any cons. They are always upgrading so new features all the time.

They have a great system for liquor stores - BottlePOS. Divy helped me switch from my old POS to the new system. He did a great job helping me on my required time. Over all great system.

It's a great system, can't think of any cons. They are always upgrading so new features all the time.

So far so good. Any problems thus far have been solvable with a little explanation and knowledge from the tech or customer service team.

Customer service. Our success manager Heather has been amazing. every time we have a question she has had answer.

Have to log off for employees to clock in. Would like to see some attention paid to this.

As a first time business owner I was extremely nervous about a pos system. When I came across pos nation I knew right away that this was the right fit for me. It has been so easy to learn and figure out this system and the team has been great and heather has been extended helpful throughout this process! Will choose POS Nation over and over!!

Easy to navigate.
Easy to set up.
Great team.
The quality of all of the product seems very high quality high price but very affordable.

No cons. This has been a great product so far it’s only been a few months of using and learning but I love it!

Everything was good. onboarding and it was really easy.

Onboarding was really easy and Nish helped me out (great knowledge), nice customer service, really nice software.

N/A.

I'm glad we have converted our POS system to POS Nation. There is definitely a learning curve, so patience is a must. But, our new POS system has made our sales department much more efficient.

POS Nation assigned a customer service agent to lead you thru the setup process. Now, all I have to do is call the help phone number for Immediate 24/7 support from knowledgeable staff. So far, every problem has been quickly resolved.

Still trying to figure out the POS settings process. System stalls & crashes from time to time.

Overall they have a great team when it comes to needing any tech help respond quickly good people, just need a bit of an upgrade on the systems.

Heather did an amazing job explaining everything. I understood and was patient to go over it. I am a person who has someone repeat it to make sure I make no mistakes. She did a great job!

The POS system can be better kinda takes few secs to load up. When touching the screen it kinda buffers in sort away like its loading vs using a mouse saves couple of those secs to just use the mouse instead of manually touching the screen and the option to swipe credit cards for the transfer to go from the POS system to the card reader is a little slow.

Katya, was very pleasant and listened to my problem and knew exactly what to do to fix it. She was done in a matter of minutes.

I am Firelands Trading Post & Scout Stores Manager, Beverly Yarbrough. I work for Lake Erie Council, #440 in Cleveland, Ohio.
On Wednesday, March 23 in the evening I had a customer put the wrong pin number in and it messed up the machine. After about a half an hour the customer left and came back when we opened up on Friday. I had hoped that being shut down for a day it would fix itself, but it didn't. So, I called BSA National. Katya was the first real person I talked to. I explained the problem and within minutes of getting into my computer she had it fixed! She had me ring up some items to check to make sure everything worked, and it did!! I told her she was Awesome!

There were no problems, except with the CC Machine.

Their POS is really nice, its built for liquor store so many useful features. Great cloud features and awesome support. Divy helped me change from my old POS which I had for 15 years. Just some minor hiccups

Their POS is really nice, its built for liquor store so many useful features. Great cloud features and awesome support. Divy helped me change from my old POS which I had for 15 years.

Since I had Spirit 2000, the export function was not very nice. But now everything is working great.

We were in desperate need of a POS system that had a variety of features that we weren't getting from the system we currently had. POS Nation offered everything and more, with a simple one time purchase without needing a monthly service and powerful backend tools it was an easy choice. On top of it, their customer service is responsive and helpful! Every time I have needed assistance they answer right away, unlike other services where I have to wait anywhere from 30 minutes to an hour just to start talking to someone!

The features are in depth and powerful, whatever you want the system to do it can do it. It is also user friendly, allowing for simple and straight forward navigation and operation. Customer service is top notch as well.

The system is not as snappy or quick as others, and navigating to configuration settings can be a bit confusing.

Really good features for liquor store. Divy was great at training me and onboarding my entire inventory from old pos to new.

Really good features for liquor store. Divy was great at training me and onboarding my entire inventory from old pos to new.

Everything seems fine so far, no issue. Can't think of cons.