What is Packlink?

Packlink is a digital platform designed to help users compare and create shipments at highly competitive rates. This service is completely free to use, with charges applied only for the shipping services utilized. You can select from a diverse range of carriers, paying solely for the shipments you send. The platform collaborates with leading shipping companies in the industry, allowing you to opt for standard, economy, or premium express services that align with your specific needs. Our pricing is among the most attractive in the market, with discounts reaching as high as 50% to 70% for international shipments. Additionally, Packlink PRO caters specifically to eCommerce and business users, offering a free registration process. This feature allows you to seamlessly connect your eCommerce platform or marketplace, enabling automatic imports or manual entries of international shipments. All your shipments can be managed from a single, user-friendly platform, where you can also keep track of their status through one comprehensive control panel, simplifying your shipping experience even further. With Packlink, you gain not only efficiency but also the confidence that comes with choosing an established provider.

Pricing

Price Starts At:
$0.00
Price Overview:
Free to install! We charge for each shipping label purchased.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Packlink
Date Founded:
2011
Company Location:
Spain
Company Website:
www.packlink.com/en-GB/
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Product Details

Deployment
SaaS
Windows
Mac
Linux
Training Options
Documentation Hub
Video Library
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Startup
Supported Languages
English
French
German
Italian
Spanish

Packlink Categories and Features

Shipping Software

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Packlink Customer Reviews

Write a Review
  • Reviewer Name: José Ramón E.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    AVOID AVOID AVOID

    Date: May 22 2024
    Summary

    Apparent ease of use, which unfortunately results in terrible customer service, terrible business attitude, extremely unprofessional.

    Positive

    Apparent ease of use, which unfortunately results in terrible customer service, terrible business attitude, extremely unprofessional.

    Negative

    Packlink sells reliable and safe transport, and refuses to take responsibility when deliveries go wrong, specifically when compensating for damages).

    Read More...
  • Reviewer Name: Georgian Dorinel D.
    Position: Designer
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Deceptive Practices and Exorbitant Charges Exposed - Beware!

    Date: Nov 24 2023
    Summary

    Packlick's services turned out to be an absolute nightmare. I used their service through eBay to send a parcel, only to find myself embroiled in a dubious money-grabbing scheme. Initially, they demanded an extra sum of money, claiming it was necessary for my shipment. Later, shockingly, they attempted to charge me double the agreed-upon amount, citing a supposed error in parcel size as an excuse for an additional surcharge.

    This whole experience reeked of a blatant scam. I reluctantly paid the inflated fee, only to realize that I had been taken advantage of. The charges imposed were exorbitant and far exceeded the reasonable costs for a delivery within mainland UK.

    It's despicable how Packlick operates, preying on unsuspecting customers. A quick glance at their numerous other negative reviews reveals a pattern of deceitful practices and exploitation. They are shameless scammers who thrive on deceiving people.

    I urge anyone considering Packlick's services to be cautious. Don't fall victim to their underhanded tactics and unjustifiable fees. It's disappointing and disgraceful that a company would stoop so low as to swindle individuals in this manner.

    Positive

    Despite the smooth integration with eBay, Packlick's deceptive practices overshadow any convenience. Integrating with eBay may seem convenient, but beware of Packlick's unethical behaviour, as they engage in scam-like practices, making the ease of integration irrelevant in light of their dishonest conduct.

    Negative

    Packlick's eBay service turned out to be a nightmare. They demanded extra money initially, then doubled the charge, citing a fake parcel size issue. It felt like a blatant scam. I paid the inflated fee, realizing I was scammed. They prey on customers, evident in numerous negative reviews. They're shameless scammers thriving on deceit. Don't fall for their tricks or unjust fees. Avoid Packlick's services—they shamefully deceive customers.

    Read More...
  • Reviewer Name: Sue P.
    Position: EBay seller
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Appalling customer care

    Date: Dec 31 2022
    Summary

    Very poor! My experience of making claims for lost parcels and goods damaged in transit is that Packlink will just take your money and run. They really don't care as long as they have your money.

    Positive

    eBay parcel booking makes sending parcels cheaper and easy to do. But that is the only positive, if something goes wrong kiss your money goodbye

    Negative

    Don't bother insuring goods you send with Packlink - they never pay out on claims or accept responsibility. Almost impossible to contact anyone other than a bot , and their customer interfaces are hard to use.
    NOT RECOMMENDED unless you want to write your parcels off if anything goes wrong

    Read More...
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