Moneypenny
Moneypenny delivers exceptional, 24/7 customer service through live answering, chat support, and omnichannel solutions. Businesses can customize their plans, selecting from features like call forwarding, scripted responses, appointment scheduling, and order processing. The platform also integrates the cutting-edge AI Receptionist, a fully automated service that provides personalized, conversational responses based on deep insights and verbal cues. When necessary, calls are seamlessly transferred to expert human receptionists for more complex inquiries. With AI-driven automation and human support, Moneypenny ensures efficient, personalized service that enhances customer experience while lowering operational costs.
Learn more
Digital WarRoom
DWR eDiscovery provides legal professionals with the capability to examine, manage, and produce documents that may be pertinent to ongoing litigation cases.
Our suite of software and hosted subscription services includes a variety of document review functionalities, such as AI-based search, keyword searches, keyword highlighting, metadata filtering, and document marking. Moreover, it features privilege logging, redaction capabilities, and analytical tools designed to enhance the user's understanding of their document collection. Users can independently execute all these tasks, allowing them to perform essential eDiscovery functions without the need for external assistance.
DWR eDiscovery offers both hosted and on-premises subscription options. The DWR Pro desktop application can be installed on personal computers or servers, with a licensing fee of $1995 per concurrent user per year. For cloud subscriptions, charges are applied based on storage per GB, with a transparent pricing model and no hidden costs involved. The basic Single Matter subscription starts at $10 per GB per month, with a minimum monthly fee of $250. Additionally, private cloud options accommodate multiple matters and users at a rate not exceeding $4 per GB per month, which can decrease to as low as $1 per GB per month for larger volumes. This flexible pricing structure ensures that clients can choose an option that best fits their needs and budgets.
Learn more
JAM
For more than 46 years, businesses have turned to JAM for their call handling solutions. With an impressive tally of 5-star ratings that surpasses any other answering service in the UK by a factor of three, JAM provides a dedicated team of professional PAs who are available 24/7, every day of the year. The services are specifically tailored to align with the unique requirements of each business, encompassing call transfers, order processing, and appointment scheduling. This approach enables companies to elevate their professional image without the financial burden of a physical office space. JAM also offers additional amenities such as mail forwarding, access to meeting rooms, and registered addresses at very competitive prices. Whether your clients need assistance after hours or you require urgent help from a technician, our team is ready to manage essential tasks with efficiency. You deserve more than just ordinary service; at JAM, we prioritize cultivating meaningful relationships with our clients. We take immense pride in the glowing testimonials we receive, which underscore our unwavering commitment to excellence. By choosing to partner with JAM, you are ensuring that your business's distinct needs are addressed with the utmost professionalism and care, allowing you to focus on what truly matters — your core operations and growth. Ultimately, our mission is to support your business in achieving its goals while enhancing overall client satisfaction.
Learn more
AnswerConnect
Our dedicated customer service professionals are at your disposal around the clock, ready to help your visitors and callers at any time. Potential customers can reach out to you anytime, day or night, as they are always available when you need them. We ensure that there is no voicemail or automated systems, providing only genuine human interaction. With this approach, you can engage with real people rather than automated voices, enhancing the customer experience. We prioritize understanding your callers by recognizing returning ones, allowing for a more customized interaction. Each call script we develop is tailored specifically to your business's unique needs, ensuring that your call flow is distinctively yours. Our service integrates effortlessly with your current systems, whether through shared screens or CRM integration, making the transition smooth. Have you ever wondered how you can deliver exemplary customer support without the expense of hiring full-time staff? This high level of service is often unattainable for many smaller enterprises. By partnering with a small business answering service, you can leverage the advantages of an in-house team without the hassles of recruitment, training, and payroll. Our agents operate remotely from various locations across the United States, ensuring they remain unaffected by local disruptions or natural disasters, providing you with consistent support regardless of circumstances. In this way, you can focus on growing your business while we take care of your customer interactions with expertise.
Learn more