Paubox Reviews

I have not had to log into the administrative portal one time since the initial configuration 2 years ago so that says a lot!

Nothing to do but configure it and start sending emails. I like that each sent email has a special signature indicating the email is secure.

None really. If anything maybe a feature to add an option to have an EVEN more secure option for sending files that requires the recipient to do two-factor auth.

I purchased Paubox as another layer of protection for emailing other physicians and patients. I already had a Google Business BAA agreement; however, Paubox adds more peace of mind when emailing HIPAA-related information.

The seamless ease of use and ability for Paubox to integrate directly with my Business Gmail account is great. Paubox was also very easy to set up with my staff's emails, making all of our outgoing emails from the office complaint.

I have not had any issues, from setting up to daily emailing, Paubox has made it easy.

Excellent. Paubox gave clear instructions on how to set it up. I've never had any issues with emails, and they renewed automatically so I didn't have to do anything to continue the service.

No need for someone to log in to a server to retrieve my message - it is seamless from end to end. This is important to me because I want to be sure my emails are read, and with other products, I had a lot of unopened emails due to the hassle.

The secure upload is perfect for receiving sensitive documents compliantly.

Nothing, it's great. I can't think of anything they have left out.

I would recommend anyone needing HIPAA-compliant email to try Paubox. I am not the best IT person and sometimes feel technology can hold us back professionally. Paubox has made it possible for me to be confident my electronic communications are encrypted and compliant with HIPAA standards. If I can set it up and use it, anyone can.

Paubox is extremely easy to use and monitor. The encryption process used by Paubox allows recipients to quickly access communications without all the extra passwords and or links to follow. Pharmacists and pharmacies need a safe and effective way to communicate electronically along with other healthcare providers and Paubox has made that possible without charging excessive monthly fees or requiring specific email providers services.

Not a true complaint, there is definitely a learning curve for maximizing the benefits Paubox offers. Paubox will block senders on top of your email servers spam services if it is categorized as suspicious (bounced mail etc). But once you learn to utilize whitelists/blacklists you can make sure those emails most important to you get to you while still blocking all the other stuff so it doesn't ever make it to your inbox.

Paubox has been an excellent product for our team that needs reliable HIPAA-compliant email, we have had far fewer client complaints, and no HIPAA issues since we started using Paubox.

Paubox was very easy to set up.
Customer service responds quickly.
The assigned rep is very helpful and helps resolve issues quickly.
The backend has a number of useful features.
New features are added regularly.

The price is relatively high.
With a growing product, there are sometimes technical issues

I am very happy with Paubox! It provides secure encryption to support HIPAA compliance within my group practice. Once you complete the initial setup, adding new users is an easy one-step process in the Paubox online dashboard. You can easily review your stats in the dashboard as well.

Paubox has easy step-by-step instructions to set up and integrates seamlessness into Google Workspace.

Setup may be difficult for those who are not technically savvy.

Customer service has been great and the setup process was extremely easy. I am very happy with the product.

Ease of use and setup. We are a healthcare company and were looking for a product to meet all the HIPAA requirements as well as something that was user-friendly for the staff. This covered it all!

Nothing I can think of - it has been great so far.

Paubox integrates with Microsoft 365 (and others, but we use Microsoft 365) to ensure that all email messages for licensed mailboxes are sent with encryption.

We used a few different email encryption services before settling on Paubox, and this is about as easy as it can get.

Internal users sending email do not need to make decisions about whether or not to encrypt an email. Recipient users do not need to deal with portals and passcodes to access encrypted email – unless they're using an email service that does not support encryption in transit. IT doesn't need to deal with setting up email connectors with partner organizations.

We've also used the Paubox API for encrypting email sent from web applications, and it works with similar ease. I can't speak to the inbound-related products.

The quick setup, competitive pricing, and excellent support make Paubox a no-brainer for small to medium-sized businesses to get encrypted communication off the ground quickly.

- This is about as easy as an encrypted email can get.
- Basically no end-user training requirements.
- The emphasis on HIPAA compliance is great for medical providers and healthcare vendors.

- Lack of advanced customization and logging capabilities in the administrative portals.

I would recommend this program to anyone who needs seamless encryption. The program functions in the background and keeps you informed with regular reporting.

Never have an issue, never have to give the program a second thought, and works seamlessly. Seems to work with all Microsoft Exchange accounts

Did not work with all email account types, for example.

A comprehensive security suite that is very secure & easy to use for both our users and clients! We would not be able to function on a daily basis without Paubox. We work in the real estate space and interface with “other” security products that vendors and partners use and the user experience and ease of use is awful compared to Paubox. Paubox makes secure communication with our clients easy, simple, and stress-free.

Paubox ease of use and excellent offering of features make it the best-in-class security solution.

Nothing! All areas have been great from implementation to support to UI/UX