What is Pepperi?
Pepperi stands out as the premier unified B2B sales platform tailored for medium to large CPG/FMCG manufacturers and distributors.
This comprehensive omnichannel commerce solution oversees every facet of your B2B sales operations and features a powerful trade promotions module.
Offering a B2C-like interface, Pepperi encompasses a B2B eCommerce storefront, a mobile order-taking application for iOS and Android, Sales Force Automation, Trade Promotions, Retail Execution, Route Accounting/DSD, and Inside Sales—all within a single, integrated cloud platform that operates seamlessly both online and offline across all devices to enhance B2B sales efforts, whether digital or face-to-face.
Moreover, the Pepperi IPaaS (Integration Platform as a Service) ensures your data remains in sync with existing software solutions, including ERPs, accounting systems, and payment and shipping gateways.
With a trusted presence among over 1,000 companies across 65 countries, Pepperi also maintains offices in the United States, Europe, the Middle East, and Australia, solidifying its global reach and commitment to client success.
This extensive support network enables businesses to maximize their sales potential while navigating the complexities of both online and in-person transactions.
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Company Facts
Product Details
Product Details
Pepperi Categories and Features
eCommerce Software
Sales Force Automation Software
Retail Execution Software
Order Management Software
Order Entry Software
Multi-Channel eCommerce Software
Field Sales Software
CRM Software
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Pepperi Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Amazing and flexible system
Date: Feb 05 2024SummaryAmazing system that we would recommend to partners and other companies anytime! Brought our sales operations and B2B portal to the next level! We save a lot of time during day to day operations.
PositiveVery solid feature set out of the box. Anything else can be customized exactly to the requirement and business workflows.
Very knowledgeable and motivated developer team at Pepperi, was a joy to work with them during implementation and when adding new features.
The iPaaS platform can be used to synchronize all data with backend systems / web apis (2-way). Webhooks are supported as well.
All views can be customized as desired.
Very stable platform with next to no downtime.NegativeThe system is very powerful and offers a lot of features. Developer support is recommended during setup!
Read More...Official Pepperi Response -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Good product
Date: May 07 2024SummaryOverall, the user experience is very comfortable
very friendly.
Easy to manipulate, things are built in a way that is very easy to find your way around.
The operation of the orders, the charges, the tracking is very convenient and easy.PositiveIt saves time.
There are no error warnings.
Easy to filter and make the order specifically.
Easy to make the billing with the client.NegativeWhat I like less is that the system has to interface with another system and sometimes there is a lack of communication
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But Pepper's service team knows how to answer as soon as possible and give a very appropriate, convenient and fast response. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent app!!
Date: May 05 2024SummaryI've known Pepperi's app for several years, the product is user-friendly and helps to increase sales.
PositiveExcellent app!
What I liked about Pepperi's app: easy to use, intuitive, uncomplicated.
Helps improve performanceNegativeWhat I liked least about the app is that the back office is sometimes slow.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Pepperi CRM Review
Date: Mar 15 2024SummaryVery happy with Pepperi, it's very easy to use and very easy to make modification at any time that doesn't impact the team. Would highly recommend.
PositiveSimplicity of the system, it's very easy to make changes you or your team see and it will change instantly so no delays in productivity. No outages so Pepperi is always available online and offline and doesn't impact any work.
Great system and our team love using it.NegativeSometimes difficult to make bigger changes but Pepperi support always respond in any time zone promptly for help.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Pepperi review
Date: Mar 15 2024SummaryGreat software and great team in the back office!
PositiveReactivity from customer service team.
Easy to use for endusers.
All issues we had in the past have been resolved by the customer service on a daily basis.NegativeThe global Design could be more interactive.
Read More...Official Pepperi Response -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Works well for our needs
Date: Feb 29 2024SummaryOverall a really positive experience, I was able to have hands on, one on one training to further customise our site. Support has been excellent.
PositiveCustomers able to login in themselves to place orders, able to customise the look to our business branding, very modular so easy to manage once trained up, very good with their support and training, lots of information on hand.
NegativeIts not very out of the box, some of the things we needed/wanted are additional add-on costs over our subscription.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very good app!!
Date: May 07 2024SummaryThe app helps to manage orders quite quickly and efficiently.
Pepperi Contributes to sales promotion!!PositiveThe application is easy to apply and not complicated.
Increases performance, good for sales promotion
Nice app for reps!!NegativeI didn't find anything I liked less...
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Some technical knowledge is required to use -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Agile product with so many features
Date: Jan 31 2024SummaryPepperi is a robust and agile product with a broad offering of features. It integrates well to most ERPs and is highly configurable, and can be deployed relatively quickly.
Positive- Configurability with no-code for every imaginable business logic need.
- Changes in the backend instantly get pushed to all devices (iOS, Android, Web) no need to deploy a different logic for each device
- Consolidates all channels into one platform (Sales, Ecommerce, DSD, etc.)
-Powerful integration middleware available that works well with most ERPsNegative- There are so many options that it can be overwhelming
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- You need some IT or systems experience and there is a learning curve to become a "super-user"Official Pepperi Response -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fast support & training!
Updated: May 16 2024SummaryPepperi support staff are very helpful and quick to respond. They will take care of the issue from the backend if I am unable to solve from my end.
PositiveVery quick support, can always rely on assistance within a few hours despite the time difference. Will also arrange a call to do some training if they think it's required.
NegativeI struggle to set up promotions. However, support is provided.
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