Pointman Reviews

FieldEdge, formerly known as Desco, is a groundbreaking software designed specifically for the service sector. This platform equips businesses with a competitive advantage through a comprehensive array of productivity and customer management tools, enabling them to excel in their respective fields. With FieldEdge, organizations can streamline technician dispatching and job scheduling, effectively manage customer relationships and ongoing projects, monitor performance through insightful dashboards, and enhance their sales capabilities. Additionally, this software fosters better communication and coordination among team members, ultimately contributing to overall operational efficiency.

Kickserv is a top-rated management tool tailored for businesses in the service sector. For just $47 monthly, service-oriented companies can leverage Kickserv to efficiently handle leads, estimates, team schedules, job assignments, invoices, and payments. With Kickserv, users can streamline their operations by automating emails to leads, distributing promotional messages to customers, and enjoying seamless integration with QuickBooks, alongside mapping tools for effective technician dispatching. Our suite of mobile field service features includes: - Workforce management: Easily create schedules, assign tasks, and monitor employee locations. - Automated updates: The mobile app enables automatic team status notifications to the office. - Scheduling: Efficiently manage schedules, track employee hours, and access site notes or requests. - Opportunity identification: View current jobs and prospects for future work directly from the field. - Enhanced connectivity: Attach notes, images, and documents to jobs for improved clarity and customer service. - Technician tracking: Use GPS check-ins to pinpoint employee locations and monitor job durations in real time. For over 15 years, Kickserv has been a trusted choice among thousands of professionals in the service industry, proving its reliability and effectiveness in managing field operations. As the needs of businesses evolve, Kickserv continues to adapt and enhance its offerings.

Fieldmagic is a contemporary and user-friendly software solution designed for field service and asset management, featuring an integrated CRM. This platform aids businesses in monitoring and enhancing their sales outcomes, organizing job schedules efficiently, gathering extensive field data, and delivering superior customer support. By streamlining these processes, Fieldmagic ultimately contributes to improved operational efficiency and client satisfaction.