Radial Integrations

ConnectPointz specializes in connecting and automating various business processes and systems through both ready-made and tailored integration solutions. We understand that each client has unique demands when it comes to their supply chain, warehouse management, or partnerships with sales channels. Our adaptable services can cater to any client requirement, seamlessly integrating with all business applications or sales channels. By utilizing our services, your organization will benefit from a reduction in tedious data entry tasks and a decrease in human errors, leading to improved profit margins and enhanced operational efficiency. ConnectPointz offers both pre-configured and bespoke commerce integration alternatives that are designed to optimize your business processes, regardless of your company's scale. Furthermore, we facilitate smoother communication between suppliers and retailers by automating routine data entry tasks, thereby lowering labor costs and minimizing errors while fostering improved interactions among all parties involved. This ultimately contributes to a more streamlined and efficient operation overall.

Our mobile clienteling solution empowers retail associates to connect with customers in-store, smoothly transition to online sales, and earn extra commissions. This creates a customized shopping journey for customers, while retailers see benefits like enhanced online conversion rates, increased average order values, and lower return rates. Salesfloor distinguishes itself as a celebrated platform that merges clienteling, virtual selling, and mobile point-of-sale functionalities. Retail associates utilize Salesfloor to deliver tailored and convenient customer interactions through multiple channels such as live chat, video calls, emails, and SMS. Customers can easily contact a nearby store associate in real-time through these options or by requesting appointments for virtual or in-person meetings. Associates are capable of facilitating sales across various platforms, ensuring that all transactions are accurately attributed to the appropriate associate or store. By enabling associates to provide personalized service across every channel, retailers can foster deeper, more significant relationships with customers, ultimately enhancing loyalty and satisfaction. This forward-thinking strategy not only drives sales but also significantly enriches the overall shopping experience for each customer. The result is a win-win for both retailers and consumers, reinforcing the importance of integrating technology into retail practices.

Creating a compelling post-purchase experience through effective order tracking, communication, and seamless returns processes fosters customer loyalty. Narvar is here to support your needs, whether you're a budding direct-to-consumer startup or an established global brand. By utilizing predictive delivery dates, you can set transparent expectations that enhance conversion rates. To boost customer engagement and drive additional sales, offer tailored, brand-consistent order tracking experiences. Implementing multi-channel messaging that resonates with your audience ensures that every interaction matters throughout the consumer journey. Additionally, by providing exceptionally convenient returns experiences, you can enhance customer satisfaction while managing costs and maximizing revenue opportunities. With offices strategically located across North America, Europe, and Asia Pacific, we are well-equipped to assist retailers worldwide. Our main office is based in the San Francisco Bay Area, where we focus on setting clear delivery expectations before purchase, thereby building consumer confidence and increasing overall revenue. An exceptional post-purchase experience not only retains customers but also encourages them to return for future purchases.

Quickly link various applications through our broad array of pre-existing connectors, which allows for the effortless upgrade of legacy systems as your organization grows. Oversee all your integrations from a single dashboard, where you can easily schedule data syncs and address any problems that may arise. The Patchworks platform is tailored to meet your business requirements, providing a combination of ready-made solutions and custom integration options, ensuring you possess the essential connections for all aspects of your operations. Seamlessly move data between your eCommerce platforms, ERP systems, warehousing, logistics, finance, EPOS, and marketplace solutions. With our dedicated account managers and expert support team ensuring an impressive 99.99% uptime, we are devoted to keeping your operations running smoothly at all times. Beyond that, Patchworks BI offers a consolidated view of your entire business, delivering insights ranging from top basket pair analysis to the identification of refund discrepancies across different systems. Utilizing Patchworks BI not only saves valuable time but also boosts sales and supports your business's expansion efforts. Additionally, you can easily export customer lists based on their purchasing behaviors and categorize those who regularly use discount codes for more effective marketing campaigns. This all-encompassing strategy enhances customer interaction and optimizes operational efficiency, paving the way for future success. Overall, our platform ensures that you are always equipped to tackle the evolving challenges of your business landscape.