Re:lation Reviews

Ensure your organization remains connected and safe with RedFlag by Pocketstop, a powerful and intuitive emergency notification system designed to keep you informed during critical situations. Whether for small businesses or large corporations, RedFlag's multi-channel platform provides timely alerts and crucial information to your entire team with unparalleled reliability. Utilizing RedFlag allows you to maintain awareness of ongoing events, enhance response strategies, and make well-informed decisions that protect both your staff and assets. By choosing RedFlag, you equip your organization to be ready and resilient in the face of any emergency, fostering a culture of preparedness and security.

Pylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.

InfinCE is a comprehensive digital workplace solution designed to streamline your entire business operations while improving the employee experience. This innovative platform facilitates collaboration and remote work through a secure private cloud, seamlessly integrating with various third-party applications to empower employees to work efficiently from any location. Equipped with essential tools for collaboration, communication, and productivity, InfinCE enables businesses to effectively manage their workforce, customer interactions, business communications, and project oversight. Not only is it quick to set up and user-friendly, but it also offers budget-conscious options along with unique features such as: A virtual phone system that optimizes business communication. Customizable dashboards featuring smart tiles for enhanced data visualization. A curated marketplace filled with a variety of open-source and commercial business software. The ability for guest users to access dashboards, share files/documents, and collaborate with teams, customers, or partners without needing full membership in InfinCE. A smart video calling feature that supports multiple screen sharing and simultaneous document editing. Centralized control over your IT assets, bolstered by strict access controls. With these capabilities, InfinCE stands out as a versatile platform that addresses the diverse needs of modern businesses.