RealTyme Reviews

Dialpad Connect is an advanced, AI-powered customer communications platform designed to unify voice calls, video meetings, and team messaging into a single, intuitive experience that enhances productivity and customer satisfaction. Its intelligent features include real-time call transcription, automated voicemail transcription, AI-generated conversation summaries, and actionable recommendations that keep users focused and informed during every interaction. The platform integrates seamlessly with a wide array of popular business tools such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and Hubspot, enabling organizations to streamline workflows and centralize communication data. Built on a robust dual-cloud infrastructure, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA, comprehensive disaster recovery, and 24/7 customer support. It meets strict security and privacy standards, including GDPR, HIPAA, SOC 2, ISO certifications, and LGPD compliance, ensuring sensitive data is well protected. Dialpad’s AI capabilities extend to providing live coaching to agents during calls, facilitating better sales outreach, and offering real-time analytics to boost operational efficiency. The platform caters to businesses of all sizes, from startups to global enterprises, helping them transform their communication strategies. Dialpad Connect simplifies complex communication needs into a unified platform that supports inbound and outbound contact centers, cloud phone systems, and virtual collaboration. Its flexibility and scalability allow organizations to adapt and grow while maintaining exceptional customer experiences. Ultimately, Dialpad Connect turns everyday conversations into actionable insights that drive business growth.

Secure Eraser: A Reliable Solution for Permanent Data Deletion and File Shredding. Even after files are deleted from your hard drive, they may still be recoverable unless they have been overwritten. This risk increases when a computer is sold or passed on to someone else. Secure Eraser uses a widely recognized method for data destruction, effectively overwriting sensitive information to ensure it cannot be retrieved, even by advanced recovery tools. Our acclaimed software permanently removes data, eliminating any references that could potentially reveal remnants of deleted files in your hard drive's allocation table. This user-friendly Windows application allows you to overwrite sensitive information up to 35 times, whether they be files, folders, drives, or even traces in your recycle bin and web browsing history. Additionally, it provides the capability to securely erase files that you may have previously deleted but that still linger on your system. In this way, you can maintain your privacy and safeguard your information from unauthorized recovery.

SalaX Secure Messaging delivers robust security for real-time communication through encrypted messaging, voice, and video calls. Users have the ability to create authorized channels that promote compliance and maintain accurate records. This innovative solution, developed by SSH Communications Security, leverages the Element communications platform and the decentralized Matrix open standard to facilitate secure and interoperable communication. Individuals can participate in real-time discussions, whether through text chats or audio and video conferencing, both within their organizations and with external entities. This adaptability allows third-party users to join conversations, regardless of the tools they use, ensuring that sensitive information remains safeguarded even in external interactions. Furthermore, the Secure Messaging system can be deployed in a cloud setup or on-premises, aligning with your organization’s data sovereignty needs and regulatory requirements. By opting for a self-hosted server, you maintain total control over all exchanged messages and files, ensuring the integrity of your data security measures. In conclusion, SalaX Secure Messaging stands out as a comprehensive solution, capable of evolving to meet the varied communication demands faced by contemporary organizations while prioritizing security and compliance.