Red Box Integrations

Gong is a powerful AI-driven revenue platform designed to help businesses consolidate their revenue processes and refine their engagement strategies. By seamlessly integrating with current CRM systems, it delivers comprehensive customer insights, precise forecasting, and enhanced sales performance. The platform empowers teams by providing analytical intelligence on customer interactions, reducing repetitive tasks, and boosting overall productivity. With innovative features such as Gong AI and the Gong Data Engine, organizations can optimize their operations, elevate sales training, and achieve better business results. Additionally, Gong’s focus on data utilization ensures that teams can make informed decisions to drive growth.

Enhance the management and protection of your applications and data seamlessly, without the necessity of additional hardware. The HubStor platform is designed as software that caters specifically to your requirements. Your data is crucial for the overall health of your business; it fuels your innovation, aids in your expansion, and improves your interactions with customers on a daily basis. HubStor provides a unique Software-as-a-Service offering, enabling you to benefit from a fully-managed service while preserving critical elements such as performance, security, data ownership, and control. The issues related to data sprawl and product sprawl are considerable; they lead to disorganization, inefficiencies, and can jeopardize compliance and security measures. With HubStor, you can manage all your backup and archival operations through a unified platform, stored within a cloud infrastructure of your choice, giving you the ability to store, access, and safeguard the essential information you need. Designed to address the challenges of sprawl, HubStor guarantees that your data management practices remain efficient and organized, ultimately playing a pivotal role in your business's success. This comprehensive approach not only simplifies operations but also enhances overall productivity, ensuring that your organization can focus on what truly matters—growth and innovation.

In the current business environment, organizations face a multitude of extraordinary risks that demand careful and strategic management. Utilize our powerful, AI-powered solutions to effectively address these obstacles and accelerate the growth of your enterprise. By integrating more than 100 diverse data sources, you can guarantee efficient and compliant collaboration while leveraging your data to meet your goals. We help you transform a wide array of information—from electronic communications and voice records to trade data, social media interactions, and various documents—into well-organized, discovery-ready feeds that are effortlessly provided to your archive or our system. This approach not only helps in minimizing risks but also reveals essential insights that foster innovation and drive success in your business endeavors. As you navigate these complexities, you position yourself to thrive in an ever-evolving marketplace.

In today's digital landscape, securing and maintaining compliance within collaborative platforms is vital for businesses that seek to reduce risks associated with data leakage, security breaches, and proper usage throughout their interactions. This strategy allows organizations to maintain control over the information that is shared, discussed, and recorded during collaborative efforts. With the advent of user-friendly, cloud-based solutions, enterprises can ensure safe collaboration across remote teams and geographically dispersed employees. Additionally, aligning video conferencing and collaboration methods with established security, risk, and compliance frameworks enables organizations to take full advantage of contemporary communication technologies with peace of mind. Theta Lake presents a tailored compliance suite that focuses on the automatic detection of regulatory risks, efficient compliance workflows, and effective archiving solutions for video marketing, conferencing, and audio recordings. As the popularity of video marketing and conferencing grows, it parallels an increase in regulatory demands such as MiFID II, FCA, GDPR, FINRA, and FFIEC, underscoring the importance of implementing strong compliance strategies. Thus, businesses can confidently adopt these advanced communication tools while ensuring they remain compliant with all relevant regulations, fostering an environment of trust and productivity. Ultimately, the integration of security and compliance measures is not just beneficial but essential for thriving in a modern collaborative atmosphere.

Flame Analytics is a leader in the realm of Big Data and AI technology, driving the improvement of physical environments through its cutting-edge omnichannel digital marketing and analytics services. By leveraging the power of Big Data and AI, Flame enables businesses to significantly enhance their physical spaces. The platform seamlessly connects the digital and physical worlds using both standard and plug-and-play hardware, delivering powerful analytics and marketing tools. This innovative strategy revitalizes your physical locations, creating unique and memorable experiences for customers. With the industry's most extensive analytics capabilities, you can gain valuable insights into customer behavior and evaluate the effectiveness of your spaces. Furthermore, Flame provides effective communication solutions for clients and visitors, including onboarding options like Guest WiFi and mobile applications. By segmenting your audience according to customer behavior patterns, you can implement targeted digital marketing campaigns tailored to specific locations. Elevate the customer experience beyond expectations, driving extraordinary levels of engagement. As you embrace the future of intelligent spaces with Flame Analytics, you’ll unlock new possibilities for growth and connection. The platform's versatility ensures that businesses can adapt and thrive in an ever-changing digital landscape.

Creovai provides groundbreaking solutions for contact center executives by utilizing artificial intelligence to boost conversation intelligence and deliver immediate assistance to agents. The platform carefully analyzes all customer communications, offering prompt support to agents while producing essential insights to enhance overall performance, all within a unified interface. By assessing every voice call and digital interaction based on your defined criteria, Creovai significantly reduces the time dedicated to manual quality assurance, giving your team a thorough understanding of agent productivity and customer contentment. With AI-powered predictive scoring models and established insight categories, it tackles vital "what" and "why" inquiries related to customer conversations, enabling you to make informed, data-driven choices regarding customer experience (CX). Additionally, it provides automatic, real-time coaching for agents, tailored to insights from conversations and customer needs. This continuous feedback loop allows organizations to leverage interaction insights to improve call scripts, boost real-time assistance, and support ongoing operational improvements, ultimately resulting in enhanced customer interactions and satisfaction levels. As a result, the integration of these features ensures that contact centers can adapt and thrive in a competitive landscape.