What is Repair-CRM?

Say farewell to overpriced, rigid software options and embrace the simplicity of Repair-CRM—designed with small repair businesses in mind. For just $89/month for 5 users, you’ll get a complete CRM solution with no annual contracts or unnecessary hassle. Repair-CRM integrates effortlessly with QuickBooks Online, allowing you to import your clients and products in a matter of minutes, saving you time and effort right from the start. The system simplifies job dispatching and allows you to track all your assets—HVAC units, printers, water systems, and more—with detailed service histories so you can stay on top of maintenance needs. Clients can use the sleek online booking portal integrated directly into your website to select the exact asset that requires repair, streamlining the appointment process. Technicians are equipped with GPS tracking, clock-in/out functionality, and the ability to snap before-and-after photos while on-site, ensuring accurate documentation and improved communication. Repair-CRM is affordable, flexible, and fully customizable to your needs, providing a smart, cost-effective solution that powers up your shop without breaking your budget. Whether you're a small startup or an established business, Repair-CRM gives you the tools you need to run more efficiently, track every detail, and deliver superior service to your customers. It’s the all-in-one tool you’ve been waiting for, built to scale with your business.

Pricing

Price Starts At:
$19 per user per month
Price Overview:
$19 per month, for 1 user
$89 per month, for up to 5 users
$119 per month, for up to 10 users
$179 per month, for up to 20 users
$299 per month, for up to 50 users
No annual contract needed!
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Repair-CRM provides an API
All Repair-CRM Integrations

Screenshots and Video

Play Video HVAC software for small repair shops Quick Service Dispatching with Calendar view Mapview for optimalized routes QuickBooks Online real-time sync Android / iOS Mobile APPs for the technicians to take pictures and collect signatures

Company Facts

Company Name:
E-Software
Date Founded:
2018
Company Location:
United States
Company Website:
repaircrm.app/trials/workorders4
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Dutch
English
French
German
Polish
Portuguese
Spanish

Repair-CRM Categories and Features

Work Order Software

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Tradesman Job Management Software

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Service Dispatch Software

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Plumbing Software

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Landscape Management Software

Billing & Invoicing
Contract Management
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Irrigation Tracking
Job Management
Landscape Design
Mobile Access
Payroll Management
Plant Database
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

HVAC Software

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Field Service Management Software

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

More Repair-CRM Categories

Repair-CRM Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: COO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple, clear and valuable

    Date: Mar 28 2025
    Summary

    We are very satisfied with the software and would choose the software again in a heartbeat. The benefits were immediately apparent and the price was right.

    Positive

    The software is simple and could be used very quickly. The introductory effort was minimal. The technicians were able to use the software very quickly and it helped them to plan the orders.

    Negative

    Nothing. We were able to implement the software very quickly and have been very satisfied so far.

    Read More...
  • Reviewer Name: Marilee B.
    Position: Business Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Repair-CRM ideal of small business

    Date: Mar 27 2025
    Summary

    I would highly recommend this program for small service businesses. The functionality you get compared to the cost is outstanding. I have used far more expensive programs that did not offer half the features this program does.

    Positive

    So many features for a service program. We can track exactly how much a job cost compared to revenue. The dispatching functionality is great, it's easy to see where your technicians are at any given time and schedule service calls. Customer support has been outstanding. I have had every question answered promptly and customizations made where we needed them.

    Negative

    The mobile app is not very visually appeasing. You have to press a lot of buttons to edit and make changes to a WO. Support has been very good about customizing the buttons for us to make entering data easier. Dispatcher/Admin and service techs cannot be in the same WO at the same time. So sometimes the techs will get an error message when trying to edit a WO.

    Read More...
  • Reviewer Name: Roland L.
    Position: Financial Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Digital Work Orders grew our efficiency with 25%

    Date: Jul 14 2023
    Summary

    The team did a great job to meet our requests and set up the software in a way which matches our company Branding and workflow.

    Positive

    The communication with the team was smooth and delivered our customization needs rapidly. Our overall efficiency grew with 25% overall, thanks to the digital work orders.

    Negative

    Invoicing needed some finishing touches, but the team delivered flawlessly.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Safety and supervision
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cool stuff

    Date: Dec 21 2022
    Summary

    Nice work organizer. It helps with everyday activities. The support is also good. I recommend it to everyone.

    Positive

    Cool app for quick work orders, great for keeping track of customers and client history in the CRM. Good online booking

    Maps view, and clean calendar!

    Negative

    One pair translation bug, but it does not problem in daily use.

    Read More...
  • Reviewer Name: Peter S.
    Position: Owner
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Bike repair garage review

    Date: Dec 21 2022
    Summary

    Sending them to our technicians mobile app is very useful.

    Positive

    Great for scheduling bike-repairs daily. The booking portal helps us automate most of the scheduling.

    Negative

    N/A.

    Read More...
  • Reviewer Name: Norbert E.
    Position: Supervisor
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Faster dispatching, with less phone calls

    Date: Dec 22 2022
    Summary

    Our repair shop has a huge advantage with Repair-CRM and going digital. We don't need to call each other for clarifying my notes and to go back and forth with the clients when he will be at the address. Gamechanger!

    Positive

    At my previous job I had to manually hand write the work orders for my technicians. Here, this is a huge advantage for us to do everything quicker and more easily. Also my techs can read my notes now

    Negative

    Some stuffs still need to be done manually with some of our clients who demand a phone call, but that's just how it is.

    Read More...
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