What is Resolve Enterprise?

Transform the management of cases and complaints with Resolve Enterprise, a software solution that is not only highly customizable but also designed to optimize your business processes. It effectively addresses everything from simple complaints to complex cases and detailed investigations. With its user-friendly dashboards and rich reporting features, Resolve Enterprise enables you to effortlessly track and search every interaction tied to a case or complaint. This software not only guides you through the entire life cycle of a case or complaint but also enhances the efficiency of logging, task management, deadline tracking, and communication updates. Additionally, its strong document management capabilities support you all the way to resolution while facilitating thorough reporting and analysis, making it an essential asset for any organization. By implementing Resolve Enterprise, you can significantly boost your operational efficiency while simultaneously elevating customer satisfaction levels. Ultimately, this innovative software empowers businesses to navigate complex workflows with ease and precision.

Integrations

No integrations listed.

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Company Facts

Company Name:
Resolve Software Group
Company Location:
Australia
Company Website:
www.resolvesoftware.com.au

Product Details

Deployment
SaaS
Windows
Training Options
Documentation Hub
On-Site Training
Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Resolve Enterprise Categories and Features

Investigation Management Software

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Complaint Management Software

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Resolve Enterprise Customer Reviews

Write a Review
  • Reviewer Name: Waweru K.
    Position: Company Admin
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Resolve DCM Review

    Updated: Apr 20 2021
    Summary

    With Resolve DCM, my experience has been great and I love this software. The software works well and I can barely complain.

    Positive

    There is so much to admire about Resolve DCM. First, deployment was easy and the software has been very effective.
    Integration, customization and managing Resolve DCM is easy.

    Negative

    No issues with Resolve DCM. It is a perfect solution for business as a DCM.

    Read More...
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