What is ReviewPro?
ReviewPro provides an extensive array of tools and methodologies designed to assist hoteliers in enhancing the guest experience. With the ability to collect feedback from every interaction throughout the guest journey, hotel brands can effectively manage this information through a centralized dashboard. This consolidation allows for the identification of critical areas in need of enhancement. Furthermore, hoteliers can leverage an AI-powered messaging platform to automate guest communications, enabling quicker and more efficient responses to inquiries and requests. These innovative tools empower hoteliers to address issues promptly while guests are still present on the premises. By utilizing insights from guests, hotels can refine their service offerings, increase their online presence, elevate their rankings on platforms like OTAs and TripAdvisor, boost revenue, and enhance their overall reputation in the industry. Ultimately, this leads to a more satisfying and memorable experience for guests.
Pricing
Free Trial Offered?:
Yes
Integrations
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Screenshots and Video
Company Facts
Company Name:
Review Rank
Date Founded:
2008
Company Location:
Spain
Company Website:
www.reviewpro.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Dutch
English
French
German
Italian
Portuguese
Russian
Spanish
Thai
Turkish
ReviewPro Categories and Features
Survey Software
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Review Management Software
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Issue Tracking Software
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Customer Communications Management Software
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Chatbot Software
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration