Dispatch Science
Dispatch Science streamlines and enhances every aspect of your delivery process.
Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android.
Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes.
The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services.
This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution.
By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.
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Resco Field Sales+
Enhance your sales team's capabilities by integrating Microsoft Dynamics 365 and Salesforce data through Resco Field Sales+, a mobile application specifically crafted to optimize field operations. This innovative tool enables the management of customer information, opportunity tracking, and order processing directly from the field, thereby boosting overall productivity and enhancing customer engagement.
Designed with an offline-first approach, Field Sales+ ensures your team can access and update client information, sales reports, and orders even in locations with poor internet connectivity. This makes it particularly beneficial for sales representatives operating in remote areas, bustling urban environments with inconsistent networks, or in situations where maintaining connectivity is crucial.
The application is equipped with features such as route optimization, automated reporting, customizable dashboards, and digital asset management, all aimed at streamlining sales processes. These functionalities facilitate the management of leads, the preparation of quotes, inventory oversight, and real-time performance tracking.
By using Resco Field Sales+, your team can concentrate on closing sales and nurturing customer relationships while having uninterrupted access to vital sales information. This not only enhances their efficiency but also enables a more effective approach to meeting customer needs. The result is a sales operation that is agile, informed, and ready to respond to challenges in real-time.
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Tookan
Tookan is a cloud-based solution for Delivery Management and Route Optimization, designed to enhance operational efficiency for businesses. It offers comprehensive features such as delivery management, end-to-end route planning, rider assignment, automated dispatch, and real-time tracking to streamline logistics.
Tookan provides several key interfaces to improve user experience:
1. Central Dashboard: Users can oversee all tasks and monitor delivery personnel through a centralized interface, utilizing robust analytical tools to boost workforce productivity.
2. Customer App: Customers gain the ability to track their orders in real-time, observing their delivery riders' live locations to foster transparency and build trust in the service.
3. Delivery App: Riders are equipped to discover the fastest delivery routes with Tookan, thereby optimizing time and reducing costs, while also having a clear outline of their assignments.
4. Manager App: This interface allows for efficient management of orders and delivery agents from one platform, enabling the generation of detailed analytical reports concerning customer orders.
Additionally, Tookan's seamless integration with various POS and 3PL systems creates a comprehensive technological ecosystem to enhance delivery operations further. This holistic approach ensures that businesses can effectively tackle logistical challenges while maximizing efficiency.
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Routal Planner
Routal Planner enables you to efficiently plan and optimize your routes in only a matter of minutes, resulting in a time savings that can reach hundreds of hours and boosting efficiency by more than 30% in the final leg of logistics operations. Its user-friendly interface allows users to begin route planning almost instantly, contributing to significant time savings. While large corporations like Volkswagen and Heineken place their trust in Routal.com, countless small and medium-sized enterprises have also experienced growth thanks to enhanced operational processes. You can customize your route plans by incorporating weight and volume limitations, ensuring that your drivers receive the routes directly on their mobile devices, which allows for constant oversight of your operations. Furthermore, by informing your customers when their deliveries are set to begin or conclude through direct messages, you can minimize failed deliveries and enhance overall customer satisfaction, leading to a more reliable service. Overall, Routal Planner proves to be an invaluable tool for businesses aiming to streamline their logistics and improve service quality.
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