What is SMTX Service Catalogue?

As a service-driven organization, it's crucial to manage and organize your operations with a focus on services. By prioritizing services over just technology or products, you can better understand how your services bolster business functions and provide critical insights into operational costs. The SMTX Service Catalogue allows you to develop comprehensive service definitions that are easily accessible to your customers, facilitating the creation and management of a robust hierarchical service portfolio. Furthermore, by integrating aspects such as service expenses, SLA performance indicators, and vendor efficiency into your Service Catalogue, you can conduct an in-depth analysis of the overall service delivery framework. The SMTX Business Service Catalogue solution enhances the upkeep and distribution of the Service Catalogue, ensuring uniformity in the quality of all service descriptions. Additionally, it keeps Service and Catalogue Owners updated on any modifications that could affect their services or the overarching integrity of service chains, promoting a forward-thinking approach to service management. This all-encompassing system not only boosts operational efficiency but also elevates customer satisfaction through improved communication and more effective service delivery, ultimately fostering stronger relationships with clients. By continuously refining these processes, organizations can adapt to evolving market demands and expectations.

Screenshots and Video

SMTX Service Catalogue Screenshot 1

Company Facts

Company Name:
SMTX
Date Founded:
2009
Company Location:
Netherlands
Company Website:
www.smt-x.com/smtx-business-service-catalogue

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

SMTX Service Catalogue Categories and Features

Catalog Management Software

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
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