SONIFI Integrations

SMS-iT CRM is an advanced, communication-oriented platform designed to enhance sales and marketing efforts with a semi-sentient edge. This comprehensive system is built for ongoing development, providing a wide range of tools aimed at lead generation, customer engagement, sales management, and client retention. Featuring over 50 tailored sales and marketing utilities such as integrated artificial intelligence, unlimited calling and texting, a smart inbox with various messaging channels, a funnel and website builder, a social media scheduling tool, an appointment booking system, and more, SMS-iT empowers organizations to achieve their objectives. One of the standout attributes of SMS-iT is its semi-sentient capability, enabling the platform to understand text inputs, deliver contextually appropriate suggestions or responses, and learn from user engagement to improve future interactions. Additionally, SMS-iT CRM sets itself apart with unique offerings like SIM card integration, sophisticated AI features for messaging and marketing, access to a network of 30 SMS gateways, and innovative blockchain and IoT functionalities. Customized to accelerate business growth and streamline monthly software costs, SMS-iT CRM is a dynamic tool that positions businesses for success in ever-evolving markets. As businesses adapt to changing environments, the versatility of SMS-iT ensures that they remain competitive and responsive to their customers' needs.

Iris is a versatile framework designed for efficient data collection, focusing on the swift delivery of key performance indicators essential for effective network management. With a robust and scalable architecture, it tackles the prevalent challenges faced by internet service providers, successfully addressing a variety of operational issues. The system excels at generating insightful reports from large data sets, enabling users to derive meaningful interpretations from the information presented. As a comprehensive solution for network monitoring, Iris caters to both enterprise-level and carrier-grade networks, aiding them in their goal to maintain zero downtime and maximize performance efficiency. Utilizing sophisticated algorithmic methods for alert correlation and clustering, it allows for the early detection of potential problems within the development ecosystem. Additionally, Iris Home provides an economical and user-friendly alternative for monitoring residential networks, offering essential performance metrics for home internet connections while requiring minimal computing resources. This simplicity and accessibility make it an attractive option for everyday users who wish to improve their internet usage experience, ultimately bridging the gap between advanced technology and user-friendly applications. Consequently, Iris establishes itself as a vital tool for anyone looking to optimize their network performance, regardless of the scale of their operations.

Check-In is a versatile platform aimed at prioritizing the privacy of employees. Its first feature, Status Connect, enables seamless communication among staff, allowing them to quickly update any changes in their work situations and verify their health status, which is essential for identifying potential risks. The second aspect, Automatic Contact Tracing, equips employers with the necessary tools to bolster their employees' safety by pinpointing possible exposure risks, thus allowing leaders to promptly update their teams about any incidents of exposure. As companies begin to bring employees back to the workplace, this platform not only cultivates trust and confidence but also facilitates rapid connections and keeps management apprised of the health and productivity challenges within their teams. By accessing vital information, organizations can make well-informed decisions, enhance workplace safety, mitigate risks, and reinforce confidence in the return-to-work strategy, ultimately contributing to a healthier work environment. Moreover, implementing such a thorough system can foster a more engaged and informed workforce, which can significantly boost overall productivity and morale among employees. In this way, Check-In not only serves immediate health and safety needs but also contributes to long-term organizational resilience and employee satisfaction.

Runtriz amplifies guest interaction by utilizing mobile messaging, emails, and tailored promotional offers aimed at heightening awareness and drawing in potential visitors. By highlighting distinctive features, amenities, and attractions in the vicinity, properties can enhance their visibility and encourage direct bookings from guests. After securing their reservations, guests benefit from a variety of services offered by Runtriz, such as options for early check-ins, room upgrades, and customized recommendations from staff, which can contribute to extended stays and increased profits. Moreover, guests have the ability to engage directly with staff, enabling them to express special requests regarding accommodations, events, or activities they wish to partake in. Engagement continues beyond the booking phase; throughout their visit, guests experience support from Runtriz's array of features like mobile keys, food and beverage ordering, mobile check-in, mobile payments, and chat functions, all of which enhance guest experiences and promote revenue growth. During their stay, guests also receive timely push notifications that provide them with personalized promotions, updates on local attractions, schedules for amenities, transportation choices, and event information. In addition, the ability to control in-room entertainment, lighting, temperature, and electronic devices through mobile controls allows guests to customize their surroundings, further improving their satisfaction. This all-encompassing strategy guarantees that guests feel appreciated and engaged from the moment they book until the end of their journey, fostering lasting loyalty. Ultimately, the integration of these features creates a seamless experience that not only meets but exceeds guests' expectations.

The Oracle Hospitality Suite8 Property consolidates all aspects of hotel management into a single, cohesive software platform. This comprehensive solution encompasses a wide range of functions, including reservations, housekeeping, dining services, and marketing strategies, all while maintaining a strong focus on enhancing the guest experience. Currently, it is exclusively offered in the EMEA region. Gain a comprehensive insight into your guests through the development of detailed profiles and the tracking of transactions in real-time. Increase your revenue potential with user-friendly online features for booking rooms, making dining reservations, purchasing gift vouchers, and selling tickets. Operational efficiency is elevated through integrated tools that manage distribution, as well as restaurant and leisure services. Foster effective communication before, during, and after guest stays by providing personalized promotions and gathering valuable feedback via surveys. Additionally, the suite adeptly oversees events such as banquets and conferences, managing everything from the initial inquiry through to the final billing process. With its robust billing functionalities, it stands out as a superb independent solution for conference centers, facilitating a smooth experience for both event organizers and participants alike, while also adapting to the evolving needs of the hospitality industry.

The Academy offers an extensive range of both digital and hands-on courses specifically tailored for end-users, installers, architects, integrators, and other relevant parties, focusing on the seamless incorporation of today’s complex door openings within buildings. These training pathways are designed to accommodate individuals at various skill levels, from beginners acquiring basic knowledge to experienced professionals seeking to stay updated on the latest technological innovations. In partnership with organizations, ASSA ABLOY Academy creates customized training programs that meet the specific needs of their employees. Additionally, the Academy has made notable advancements in its online training capabilities, providing certification evaluations and learning materials for technicians and sales staff that are now available through their Learning Management System (LMS). Moreover, they offer a mobile installation training showroom, a specially outfitted tractor trailer that functions as a comprehensive mobile classroom and display area, staffed by ASSA ABLOY Academy instructors, which facilitates on-site training for clients. This creative strategy not only guarantees that training is easily accessible but also keeps it aligned with the evolving demands of the industry, ensuring that all participants can benefit from high-quality educational experiences. Such initiatives underline the Academy’s commitment to fostering a skilled workforce adept at navigating the complexities of modern building requirements.

Protel’s intuitive property management system greatly improves the guest experience in hotels by reducing the time spent on administrative duties, allowing staff to focus more on their patrons. This system promotes seamless communication between various departments, fostering a cohesive work environment. It also features efficient billing and invoicing tools, ensuring that every transaction is accurately recorded. Additionally, Protel presents both Cloud-based and On-Premise solutions, accommodating a variety of operational needs. For event planning, the Protel MICE module offers extensive support, managing every aspect from the first inquiry to the final payment, which sets the stage for successful gatherings. Furthermore, Protel's Booking Engine empowers hotels to customize their reservation systems' appearance and functionality to align with their unique demands, enhancing the guest experience even prior to arrival. Another noteworthy feature is Protel Voyager, an award-winning application that facilitates hotels and hotel chains in launching their branded mobile apps, which integrate seamlessly with the Protel PMS. This creative solution not only streamlines operational processes but also significantly boosts guest involvement and satisfaction, ultimately contributing to the overall success of the establishment. With such comprehensive features, Protel positions itself as an essential tool for modern hospitality management.

Business analytics customized for the hospitality industry, including hotels, restaurants, and resorts, provide a streamlined approach to understanding expenditures through immediate access to guest preferences and histories. You can elevate your analytical capabilities by creating personalized dashboards that highlight daily key performance indicators (KPIs). By segmenting your data, you can uncover insights that may have previously gone unnoticed, allowing for more informed decision-making. With continuous access to crucial point of sale (POS) and property management system (PMS) data, you can uphold exceptional service standards, even in your absence. Whether using Agilysys InfoGenesis, Agilysys LMS, or both, identifying inconsistencies that could affect your profitability becomes much easier, revealing potential growth avenues. By optimizing your operations and enriching the guest experience, you set the stage for future success. The journey begins with the right software that can predict guest reservations, enabling you to fine-tune your inventory and staffing while creating a memorable experience for each visitor. This holistic strategy not only enhances operational efficiency but also cultivates enduring relationships with guests, ultimately leading to long-term loyalty and satisfaction. Embracing these tools positions your business for sustained growth in a competitive market.

Annually, our platform experiences one billion guest interactions, and it falls to the Crave data team to convert this vast amount of data into actionable insights for our clients. This data not only drives our innovation initiatives but also provides crucial understanding of guest preferences, allowing us to deliver tailored services. If you're interested in discovering how our data capabilities can enhance your strategies for data management and guest services, don't hesitate to reach out to team Crave. Our platform is adeptly designed to cater to the needs of both large hotel chains and individual properties, with most of its features hosted on AWS. Tailored specifically for the hospitality industry, the Crave platform is a unique system that has been refined over the years to elevate the digital offerings available to guests. In addition, the platform is equipped with sophisticated security protocols and complies with strict data regulations, including GDPR and various local data laws, ensuring the safety and compliance of client information. By partnering with Crave, clients can tap into our expertise to enhance both their operational efficiency and guest satisfaction levels, ultimately leading to a more streamlined and successful hospitality experience. This commitment to excellence positions Crave as a leader in the hospitality technology space.