What is ServitiumCRM?

ServitiumCRM is an advanced customer service platform designed to transform the customer support experience from reactive to proactive and ultimately predictive. By digitalizing the entire after-sales processes, it serves organizations across various sectors and locations, enhancing their service capabilities significantly. This comprehensive approach allows businesses to better anticipate customer needs and improve overall satisfaction.

Integrations

No integrations listed.

Screenshots and Video

ServitiumCRM Screenshot 1

Company Facts

Company Name:
Path Infotech
Company Location:
India
Company Website:
www.servitiumcrm.com
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Startup
Supported Languages
English

ServitiumCRM Categories and Features

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management