What is SharedBox?

Manage customer support and communications directly via Slack, which enables you to seamlessly send and receive emails, tweets, and direct messages. This setup allows for collaborative efforts on shared email and Twitter accounts, such as support@your.domain, without requiring password exchanges among team members, enhancing security.

SharedBox connects smoothly with your current Twitter account and any email service you use while offering an @in.sharedbox.app email for straightforward setup and message forwarding. All incoming Twitter mentions, direct messages, and emails sent to your linked accounts or in.sharedbox.app email will be directed to your selected Slack channel, allowing your team to assess and reply at their convenience. Each account is equipped with a dedicated support site for users to submit and track their support inquiries, and a complimentary supportby.email subdomain is included; you also have the option to customize this with your own domain. There’s no requirement for new installations or applications, as it utilizes a platform your team is already familiar with—Slack. Additionally, you can incorporate multiple email addresses and Twitter accounts into your Slack workspace for improved communication. This configuration not only streamlines customer interactions but also significantly boosts overall team productivity while ensuring a user-friendly experience for everyone involved.

Pricing

Price Starts At:
$19.00/month
Free Version:
Free Version available.

Screenshots and Video

SharedBox Screenshot 1

Company Facts

Company Name:
Everygood
Date Founded:
2018
Company Location:
Nigeria
Company Website:
sharedbox.app

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

SharedBox Categories and Features

Email Management Software

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

More SharedBox Categories

SharedBox Customer Reviews

Write a Review
  • Reviewer Name: Ramesh S.
    Position: Senior Technical Support
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Slack integrated Email Management

    Updated: Jul 15 2020
    Summary

    It's a prominent email management tool. We use SharedBox with Slack app integration. It provides us to manage and respond to emails directly from the Slack app. It makes it convenient and effortless to manage inbound emails.

    Positive

    #1- SharedBox also supports Slack app integrations.
    #2- Very convenient to respond to inbound emails.
    #3- Simple to integrate and implement.
    #4- It Supports Gmail, outlook, own domain emails and many services.

    Negative

    #1- We had an overall positive experience with it.

    Read More...
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