What is SharedBox?
Manage customer support and communications directly via Slack, which enables you to seamlessly send and receive emails, tweets, and direct messages. This setup allows for collaborative efforts on shared email and Twitter accounts, such as support@your.domain, without requiring password exchanges among team members, enhancing security.
SharedBox connects smoothly with your current Twitter account and any email service you use while offering an @in.sharedbox.app email for straightforward setup and message forwarding. All incoming Twitter mentions, direct messages, and emails sent to your linked accounts or in.sharedbox.app email will be directed to your selected Slack channel, allowing your team to assess and reply at their convenience. Each account is equipped with a dedicated support site for users to submit and track their support inquiries, and a complimentary supportby.email subdomain is included; you also have the option to customize this with your own domain. There’s no requirement for new installations or applications, as it utilizes a platform your team is already familiar with—Slack. Additionally, you can incorporate multiple email addresses and Twitter accounts into your Slack workspace for improved communication. This configuration not only streamlines customer interactions but also significantly boosts overall team productivity while ensuring a user-friendly experience for everyone involved.
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Email Management Software
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Slack integrated Email Management
Updated: Jul 15 2020SummaryIt's a prominent email management tool. We use SharedBox with Slack app integration. It provides us to manage and respond to emails directly from the Slack app. It makes it convenient and effortless to manage inbound emails.
Positive#1- SharedBox also supports Slack app integrations.
#2- Very convenient to respond to inbound emails.
#3- Simple to integrate and implement.
#4- It Supports Gmail, outlook, own domain emails and many services.Negative#1- We had an overall positive experience with it.
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