What is ShiftCare?

ShiftCare's Care Management features simplify the process of delivering tailored support to clients and their families. By organizing shifts, rosters, and teams, our management tools enhance the efficiency and effectiveness of your services. The integration of timesheets, expenses, and invoices streamlines accounting, alleviating your workload and fostering growth. We ensure that you and your teams have all the necessary resources to coordinate shifts and clients, enabling the delivery of quality care at any location. Additionally, our system facilitates the onboarding of new clients, helping you understand their unique needs and manage their goals effectively. We also prioritize the establishment of strong relationships between clients and their loved ones. Your teams are empowered to assist clients in achieving their objectives, with tools that allow for easy tracking of progress and sharing of updates with relevant parties. Overall, ShiftCare is dedicated to enhancing the quality of care while promoting seamless collaboration among all stakeholders involved.

Pricing

Price Starts At:
$9 per user per month
Price Overview:
Basic - $9
Professional - $15
Premium - $25
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, ShiftCare provides an API
All ShiftCare Integrations
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Screenshots and Video

Play Video ShiftCare Screenshot 1 ShiftCare Screenshot 2

Company Facts

Company Name:
ShiftCare
Date Founded:
2015
Company Location:
Australia
Company Website:
shiftcare.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ShiftCare Categories and Features

Scheduling Software

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Patient Case Management Software

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Nurse Scheduling Software

Float Pool Management
Online Scheduling
Overtime Calculation
Payroll Management
Predictive Analytics
Shift Dispatching / Messaging
Shift Scheduling
Shift Swapping
Skills Tracking
Vacation / Leave Tracking

Medical Scheduling Software

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Home Health Care Software

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Home Care Software

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Healthcare CRM Software

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Care Coordination Software

Appointment Scheduling Software

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

More ShiftCare Categories

ShiftCare Customer Reviews

Write a Review
  • Reviewer Name: Jason S.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Overpromised Features, Underwhelming Reality

    Date: Nov 12 2025
    Summary

    My overall experience with ShiftCare has been frustrating and disappointing from start to finish. The company painted a picture of a polished, integrated platform for home-care agencies, but what I received was an unstable and incomplete product with almost no meaningful support. The onboarding process was poorly managed, communication broke down once payment was made, and critical features like the public API were misrepresented. I lost time and money trying to get basic functionality working. ShiftCare might look good in demos, but in real use, it’s unreliable, buggy, and not supported by a team that stands behind its promises.

    Positive

    The demo was polished, and the sales rep seemed knowledgeable about home-care operations. They made the product look like it could replace several systems—scheduling, caregiver management, billing, and API connectivity. On paper, it checked every box. Unfortunately, the product experience didn’t match the sales pitch. The only thing I can say positively is that the interface concept looked modern, and the idea of having an integrated scheduling tool for caregivers sounded appealing. Sadly, those positives never materialized once we began using it.

    Negative

    ShiftCare’s execution is poor across the board. The onboarding was disorganized and lacked any meaningful support. Their “public API” was heavily promoted but turned out to be non-functional. Once I began asking questions, communication stopped. The same team that called my personal phone multiple times to secure a 50% deposit disappeared once they were paid. The platform itself feels unfinished—slow, buggy, and unreliable for real-world agency use. Every promise made in the sales process unraveled in practice.

    Read More...
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