Shiji Enterprise Platform Integrations

Our cutting-edge smart devices integrate effortlessly with your reservation system, simplifying access and lightening the load on your staff, all while improving your guests' experience. We are eager to showcase how our solutions can transform your guest services and increase your operational effectiveness. To aid in this, we propose sending a device to your hotel for testing purposes, enabling you to navigate different guest scenarios and preemptively tackle any potential installation issues. By connecting with your property management system, check-in applications, or guest communication tools, you can create a customized experience for each guest. Please share details about your current setup so we can supply the necessary accessories, ensuring a smooth self-installation, or we can provide expert help if you prefer. Goki's intuitive solutions outshine competitors while being more budget-friendly. With our SmartDisc, you can link to any electronic lock, allowing for mobile access and door code entry, whereas our SmartLock modernizes outdated locking mechanisms, offering a fully contactless experience for your guests. By embracing our technology, not only will you improve security, but you will also significantly enhance your guests' overall satisfaction throughout their stay. Additionally, this innovative approach will set your establishment apart as a leader in hospitality technology.

For-Sight Guest Engagement stands out as a cutting-edge Marketing and Hotel CRM platform designed to enhance the guest experience by boosting direct bookings, refining data utilization, and streamlining marketing initiatives. This platform collects vital information from your Property Management System (PMS) along with other key hotel systems, including Point of Sale, Reputation Management, and Wifi registration. By persistently integrating this data, it creates an all-encompassing and dependable source of truth for each guest, monitoring their interactions throughout their entire hotel journey. With our easy-to-use and intuitive Query Engine, you have the ability to conduct thorough analyses of your data, as well as save or schedule regular inquiries to optimize your workflow. Moreover, this tool empowers you to effectively segment your data, allowing for personalized omnichannel communications that enhance the guest experience and create upselling opportunities. By focusing on a tailored guest experience, hotels not only cultivate brand loyalty and increase direct bookings but also improve the return on investment for their marketing efforts while decreasing reliance on online travel agencies. In the long run, this approach enables hotels to forge deeper connections with their guests, setting the stage for enduring success and growth in the hospitality industry.

MVI's innovative infotainment solutions provide a highly customizable IPTV experience packed with features tailored to various needs. Whether you require a system meticulously crafted to fit your unique specifications, a user-friendly solution for quick deployment, or a casting-centric platform, we have an ideal choice for you. MVI works in harmony with top hospitality ecosystem providers, such as PMS, POS, and dispatch systems like Opera, Infor, Shiji, Simphony, HotSOS, and Knowcross, to enhance guest satisfaction while streamlining back-office functions. Our offerings are designed to be compatible with a wide array of POS and workflow management systems, enabling hotels to deliver an automated ordering process that also simplifies backend operations. Furthermore, our solutions guarantee smooth integration with any Hospital Management System (HMS), fostering strong connectivity and compatibility. Additionally, the connection with nurse call systems not only boosts functionality but also provides effortless TV control and communication capabilities, significantly elevating the quality of service in hospitality settings. This comprehensive approach ensures that MVI's clients can provide a superior experience for both guests and staff alike.

Runnr.ai introduces a cutting-edge conversational AI platform tailored for the hospitality industry, designed to enhance and automate guest communication from booking through to checkout. By integrating effortlessly with various property management systems and hospitality software, Runnr.ai enables proactive messaging via channels like WhatsApp and SMS, achieving an impressive 98% open rate and a 65% engagement rate among guests. Additionally, the platform supports real-time translation in over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in their own, thereby eliminating language barriers and enhancing guest satisfaction significantly. Runnr.ai also provides a unified inbox that consolidates all guest interactions from diverse platforms—such as WhatsApp, SMS, Booking.com, and webchat—into a single, intuitive interface, which simplifies communication and reduces the need for lengthy phone calls and emails. This comprehensive strategy not only streamlines the experience for guests but also optimizes operational efficiency for hotel personnel, fostering a more harmonious environment. Ultimately, Runnr.ai represents a significant advancement in how hospitality businesses can connect with and serve their clientele effectively.