What is SimboConnect?

SimboConnect functions as an Intelligent Virtual Assistant (IVA) tailored for healthcare practitioners of various scales, delivering a Software as a Service (SaaS) solution that optimizes both incoming and outgoing phone interactions. This cutting-edge bot adeptly interacts with patients via phone, handling a spectrum of queries ranging from straightforward appointment bookings to intricate medication refill requests and callback inquiries, all while autonomously fulfilling certain requests and guiding others to the right personnel to ensure all appointments and tasks are managed effectively. Moreover, SimboConnect organizes patient communications in a coherent manner, which facilitates extensive automation and provides valuable analytics insights. Its all-encompassing 360-degree follow-up dashboard enables healthcare providers to view a complete log of patient interactions in a single, easily accessible location. Patients enjoy quick responses without enduring long wait times or navigating cumbersome interactive voice response systems, which enhances their experience. In addition, healthcare facilities gain peace of mind knowing that no calls or appointment requests are missed, significantly improving the patient experience overall. By integrating seamlessly into healthcare workflows, this solution not only elevates operational efficiency but also cultivates deeper connections between patients and providers, ultimately fostering a more supportive healthcare environment. As such, the implementation of SimboConnect can lead to transformative improvements in patient satisfaction and operational effectiveness within healthcare systems.

Pricing

Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

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Company Facts

Company Name:
Simbo AI
Date Founded:
2019
Company Location:
United States
Company Website:
www.simbo.ai/

Product Details

Deployment
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Prem
Training Options
Online Training
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

SimboConnect Categories and Features

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

SimboConnect Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Doctor
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Improves Patient Care & Access

    Date: Apr 02 2024
    Summary

    It is very accuracy. Inquiries patients requests and also high priority patients or emergency patients addressed promptly.

    Positive

    This AI Boat can answer patient inquiries through automation.
    It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests.
    It ensures timely resolution of patient requests or inquiries.

    Negative

    I don't have any Complains till now. it will solve the inquires on time.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Physician
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simbo's AI bot is very helpful

    Date: Apr 02 2024
    Summary

    Our clinic is finally able to ensure that there is no hold time for patients and has also reduced our front line staffing needs by 40%.

    Positive

    SimboConnect has helped us save money and time, so our staff can work on other essential tasks.

    Negative

    To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.

    Read More...
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