What is SimboConnect?
SimboConnect functions as an Intelligent Virtual Assistant (IVA) tailored for healthcare practitioners of various scales, delivering a Software as a Service (SaaS) solution that optimizes both incoming and outgoing phone interactions. This cutting-edge bot adeptly interacts with patients via phone, handling a spectrum of queries ranging from straightforward appointment bookings to intricate medication refill requests and callback inquiries, all while autonomously fulfilling certain requests and guiding others to the right personnel to ensure all appointments and tasks are managed effectively. Moreover, SimboConnect organizes patient communications in a coherent manner, which facilitates extensive automation and provides valuable analytics insights. Its all-encompassing 360-degree follow-up dashboard enables healthcare providers to view a complete log of patient interactions in a single, easily accessible location. Patients enjoy quick responses without enduring long wait times or navigating cumbersome interactive voice response systems, which enhances their experience. In addition, healthcare facilities gain peace of mind knowing that no calls or appointment requests are missed, significantly improving the patient experience overall. By integrating seamlessly into healthcare workflows, this solution not only elevates operational efficiency but also cultivates deeper connections between patients and providers, ultimately fostering a more supportive healthcare environment. As such, the implementation of SimboConnect can lead to transformative improvements in patient satisfaction and operational effectiveness within healthcare systems.
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SimboConnect Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Improves Patient Care & Access
Date: Apr 02 2024SummaryIt is very accuracy. Inquiries patients requests and also high priority patients or emergency patients addressed promptly.
PositiveThis AI Boat can answer patient inquiries through automation.
It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests.
It ensures timely resolution of patient requests or inquiries.NegativeI don't have any Complains till now. it will solve the inquires on time.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Simbo's AI bot is very helpful
Date: Apr 02 2024SummaryOur clinic is finally able to ensure that there is no hold time for patients and has also reduced our front line staffing needs by 40%.
PositiveSimboConnect has helped us save money and time, so our staff can work on other essential tasks.
NegativeTo be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.
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