What is Sinch Engage?
Sinch Engage provides businesses with the ability to utilize various messaging platforms such as WhatsApp, Facebook Messenger, and Instagram Direct Messaging, as well as Apple Messages for Business, and other channels like Telegram, Viber, and Webchat for effective marketing, sales, and customer support. Supported by our official collaborations with all major messaging applications, our platform ensures complete compliance with privacy regulations, backed by a dedicated team of professionals available around the clock to assist you. This comprehensive approach empowers businesses to engage with their customers seamlessly across multiple channels.
Pricing
Price Starts At:
499€ per month
Free Trial Offered?:
Yes
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Screenshots and Video
Company Facts
Company Name:
Sinch
Date Founded:
2015
Company Location:
Germany
Company Website:
engage.sinch.com
Product Details
Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
Product Details
Target Company Sizes
Individual
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
French
German
Italian
Portuguese
Spanish
Sinch Engage Categories and Features
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Engagement Software
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Communications Management Software
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Conversational Marketing Platform
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Chatbot Software
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Sinch Engage Customer Reviews
Write a Review-
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Best tool 4 WhatsApp
Date: Aug 06 2020SummaryBest SaaS for Messenger - special WhatsApp! Customer Service, Notification and Marketing!
Great and friendly Team, top support and quick development!PositiveChatbots inclusive!
Focused on MessengerApps is TOP. Not only WhatsApp but Facebook Messenger, Apple, Viber, Telegram!
Coordinate customer inquiries within your company and assign tickets to the right agents either using Drag & Drop or with the Autorouting function.NegativeStatistics not really enterprise level - need improvement.
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