SiteMinder Integrations

Encourage Your Guests to Place Bids for Room Enhancements ENHANCING GUEST EXPERIENCE 1. Advance Email Notification In the days prior to their arrival, guests receive a pre-stay automated email that invites them to enhance their hotel experience through various upgrade options. 2. Bidding for Upgraded Accommodations Guests can easily submit their bids for different room types using a straightforward slider interface. The hotel then reviews these bids, deciding whether to accept or reject them. Accepted bids allow guests to enjoy upgraded accommodations for an additional charge, while rejected bids ensure their original reservations remain unchanged. 3. ...And Choose Additional Services Guests are also given the chance to select from a customized menu of extra services aimed at enriching their stay. This added benefit not only enhances their overall experience but also leaves a lasting impression, encouraging them to return in the future. By offering these opportunities, hotels can create a more personalized and enjoyable visit for every guest.

Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.

Strata's Maverics Identity Orchestration Platform transforms the management of identity integrations across multiple cloud platforms by providing a strong, distributed, multi-cloud identity framework. Serving as an abstraction layer, Maverics effectively links different identity management systems, ensuring that a variety of policies, APIs, and sessions operate in harmony. While managing identities for an enterprise can often be intricate, the task of implementing effective identity solutions in multi-cloud environments has become much more manageable. As businesses increasingly transition to distributed architectures, the emergence of identity silos presents challenges, particularly when applications are deployed across diverse cloud providers like Microsoft Azure, AWS, and Google Cloud, each hosting its distinct identity framework. The complexities of incorporating legacy on-premises applications further exacerbate the difficulties of managing distributed identities. Maverics offers a forward-thinking approach to address these identity management obstacles specifically within multi-cloud contexts, facilitating streamlined processes and boosting operational efficiency for businesses aiming to consolidate their identity systems. By effectively connecting various identity solutions, Maverics allows organizations to concentrate on their primary business activities without being hindered by identity-related issues, paving the way for greater innovation and productivity. Ultimately, this platform empowers enterprises to navigate the evolving digital landscape with confidence.

GuestTraction is recognized as the leading expert in guest engagement, providing an extensive range of online tools that enable your establishment to forge meaningful connections with its guests. Our offerings are designed to accommodate a wide array of properties, from large hotel chains to small motels, ensuring that every client can find a solution that fits their unique needs. Each of our products is designed with user-friendliness and reliability in mind, tailored to integrate effortlessly with your operational requirements. Explore the reasons why visitors worldwide value the advantages that GuestTraction delivers and discover how we can elevate the worth of your business. We understand that technology solutions cannot be universally applied; therefore, we thoughtfully assess your needs to recommend the most suitable products, ensuring that your investments contribute significantly to your operations. In an ever-changing landscape, the reassurance of having access to real human support when necessary is priceless. We are committed to offering outstanding customer service, treating you like a valued friend rather than just another entry in our database. This commitment to personalized service is what differentiates us from others in the marketplace, and we believe it is crucial for fostering lasting relationships with our clients. We invite you to join our community and experience the difference for yourself.

Increase your income and improve profitability while enhancing guest satisfaction, all while saving time and resources through the automation of your entire registration process. Our state-of-the-art online check-in solution is designed to deliver a quick, smooth, and enjoyable experience for guests right from the start. By leveraging cutting-edge biometric verification technology, we ensure that the identity of each guest is accurately confirmed, matching their documentation with the individual entering your establishment. The rental agreement can be customized to incorporate any specific clauses you wish, enabling guests to read and electronically sign it during their online check-in process. Enhance the guest experience further by providing tailored options such as early check-in and late check-out, along with additional services, transportation, and recreational activities, leading to higher revenue per booking and increased direct reservations. You and your guests can experience added reassurance; during the online check-in, you can opt for guests to pay for insurance or provide a deposit, which will be held until their stay is completed. This all-encompassing method not only optimizes operational efficiency but also creates a more gratifying experience for everyone involved, paving the way for repeat business and positive reviews. By integrating these features, you position your property as a leader in guest satisfaction and operational excellence.

The Property Management System (PMS) has now integrated advanced revenue management features, simplifying the process of optimizing pricing through its intelligent pricing tool. Enhancements to MasterYield's Check In Express include capabilities such as document scanning, tailored document displays, and the ability to capture digital signatures. Built with both creativity and ease of use at its core, this system significantly enhances the check-in process, ultimately conserving valuable time for your guests. The MasterYield document scanner conveniently and quickly captures the identification details, such as DNI or Passport information, of guests, automatically saving this data within the customer's profile in the PMS. This capability is also applicable for scanning documents of all accompanying travelers. The entire operation can be effortlessly managed via a mobile device, removing the necessity for an additional application. Additionally, the revamped Check In Express permits the personalization of a variety of documents, including privacy policies, internal guidelines, health safety measures, and welcome letters, all offered in several languages to further enrich the guest experience. Such innovative advancements not only enhance operational efficiency but also introduce a more personalized element to the overall hospitality journey. This modern approach is set to redefine guest interactions in the hospitality sector.

Revenue Control Data integrates details from your hotel, competitors, and the surrounding market into a single, cohesive dashboard, facilitating real-time strategic decisions without the hassle of toggling between different screens. By leveraging our automated data gathering, you can save more than 60 hours each month that would typically go towards manual data entry, thereby allowing you to concentrate on refining your decision-making capabilities. Furthermore, our system provides exclusive insights that are unattainable through PowerBI, presenting a thorough perspective that spans from broad overviews to intricate specifics. With just a click, you can retrieve targeted information at any moment within the data matrix, and even the smallest details are available in downloadable automated reports. Our platform is inherently dynamic, featuring continuous updates and customization options that adapt to evolving market conditions and client requirements. In addition, our proprietary technology ensures that the platform can be tailored to fit your unique preferences, enhancing not only usability but also the overall effectiveness of your revenue management initiatives. This adaptability ultimately empowers you to respond swiftly to market changes, improving your competitive edge.

HotelPartner employs a unique revenue synergy strategy that integrates specialized expertise, innovative technology, and highly skilled professionals, allowing you to increase your hotel’s revenue regardless of market fluctuations while guaranteeing long-term stability for your property. As competition in the hospitality industry escalates, it is crucial for hoteliers to implement creative approaches to effectively oversee their revenue streams and optimize room pricing. To achieve optimal occupancy and secure attractive rates, a combination of advanced technology, proficient staff, and substantial industry insight is essential. By developing a customized and progressive revenue strategy that addresses the specific needs of your hotel, you can maintain a thorough understanding of your revenue management initiatives. This comprehensive methodology will not only elevate your performance but also enable you to succeed amidst even the most daunting market conditions, ensuring that your establishment remains both competitive and profitable as time progresses. By continually adapting to evolving market dynamics, you will solidify your position in the industry and foster sustainable growth for years to come.

Unveil the ultimate answer for exceptional revenue management that requires flawless accuracy in revenue assessment, significantly shaping the future of your business. By utilizing intelligent automation and customized visual aids, you can seamlessly analyze and compare data from three consecutive years. Eliminate the inefficiency of manual revenue tasks that are ripe for automation, and you will value our groundbreaking price assistant. Instantly implement strategies across all platforms, boasting integration with over 50 Property Management Systems (PMS) and Channel Managers (CM) on both national and international levels. Regularly assess performance indicators and financial plans to reveal fresh revenue opportunities, all achieved with just a few clicks. Experience unmatched precision, eradicating common errors found in Excel calculations, data collection, or faulty integrations. Formulate and evaluate every potential scenario to swiftly seize emerging market opportunities. Our forecasting tool provides you with critical information necessary for steering your business and making astute, strategic decisions. Moreover, the Price Helper adeptly oversees revenue management through the MyForecast algorithm, which daily tracks your designated dates and periods, adjusting revenue autonomously or seeking your consent as needed, ensuring you maintain complete control. This comprehensive approach not only enhances revenue accuracy but also allows for more strategic planning and execution in a dynamic marketplace.

Elevate your marketing approach and ensure that you capture every lead by implementing streamlined automation and retargeting strategies. By organizing customer data and automating marketing campaigns, you can take full advantage of every opportunity for business growth. Tailored specifically for the hospitality industry, our solution is crafted to foster guest engagement and loyalty. With seamless integration into your property management system, guest information is automatically processed and readily available for your marketing strategies. Say farewell to cumbersome queries, CSV file exports, and labor-intensive data handling. Hotelappz empowers you to focus on enhancing your hotel’s brand, developing enticing offers, and automating essential guest interactions, ensuring visitors leave with unforgettable experiences that encourage return visits. Our advanced automation tools simplify the setup for booking confirmations, pre-stay messages, in-stay offerings, post-stay follow-ups, and re-engagement efforts. Additionally, the open API allows for effortless integration with your overall IT framework, making it flexible for various enhancements such as self-check-in, point of sale systems, Wi-Fi access, customer feedback ratings, and business intelligence improvements. This adaptability guarantees your hotel will consistently grow and align with guest expectations while also creating a more cohesive and satisfying experience for all.

We offer personalized messages crafted specifically for each user, significantly increasing the likelihood of securing direct bookings via the hotel's website. Clients have reported revenue increases of 30% or more due to our strategic interventions. By utilizing our services, hotels can enhance their financial performance and optimize room occupancy directly through their digital platforms. Achieving remarkable results can often be more straightforward than anticipated. Our committed team oversees the entire setup process, enabling you to watch as your hotel's direct bookings surge. Our advanced notification system is designed to boost online revenue by converting a larger percentage of visitors into actual guests. Utilizing cutting-edge AI technology, it matches a user's booking intentions with your hotel's specific inventory priorities. This groundbreaking tool seamlessly synchronizes the booking desires of your website visitors with your hotel's inventory requirements, ensuring a bespoke experience that maximizes occupancy rates. Additionally, our intelligent system thoroughly understands the distinct booking intentions of each visitor to your site, allowing for customized engagement strategies that effectively enhance conversion rates. Ultimately, our services provide a comprehensive solution that not only drives bookings but also fosters a deeper connection between hotels and their potential guests.

Streamline represents a cutting-edge and powerful cloud-based solution for vacation rental and property management, aimed at boosting both booking rates and operational productivity for businesses. Created by industry experts for their colleagues, Streamline provides a range of mobile apps and tailored modules to support property owners, housekeeping, maintenance crews, front desk personnel, travel agents, and other key roles. Among its core features are the ability to develop responsive websites, implement targeted email marketing strategies, generate customizable reports, and integrate seamlessly with various distribution channels and point of sale (POS) systems, along with vendor payment solutions. This platform's adaptability ensures comprehensive coverage of all property management needs, making it an essential resource for professionals in the field. Furthermore, Streamline’s user-friendly interface and extensive functionality position it as a leader in enhancing the operational aspects of property management.

RezExpert, developed by the Digital Rez Group, serves as an advanced and fully customizable online system for property management that streamlines daily operations, guest reservations, and various property-related tasks. This flexible and scalable platform efficiently manages everything from individual resorts to extensive networks of multiple properties within a unified web-based interface. Featuring a variety of over a dozen modules, RezExpert delivers a thorough solution aimed at improving the effectiveness of reservation and property management functions, elevating guest experiences, and increasing revenue for businesses of all sizes across multiple industries, including hotels, campgrounds, RV resorts, marinas, timeshares, cabins, ticketing, and multi-resort establishments. Furthermore, its high degree of adaptability enables businesses to modify the system according to their unique operational needs, guaranteeing enhanced performance and streamlined procedures. This customization not only fosters a better alignment with specific business goals but also empowers operators to efficiently respond to changing market demands.

At Elina, we strive to streamline growth for hotels, serviced apartments, and vacation rentals, allowing them to more effectively reach their goals. Established in 2007, Elina has transformed into a robust, modular cloud-based platform powered by APIs that provides property management software and reservation solutions, along with a variety of integrations and services. Our software is designed to assist our diverse international clientele in six essential aspects of reservation management: increasing efficiency through automation, offering tools to enhance revenue, improving both distribution and direct bookings, creating positive guest experiences that lead to favorable reviews and repeat stays, ensuring secure and simple payment methods, and converting stored data into valuable insights through reporting and connectivity. Moreover, our tools aid in optimizing pricing, diversifying revenue strategies, and improving distribution channels. We also generate comprehensive reports and dashboards that help uncover new revenue opportunities and automate critical daily tasks like invoicing, payment processing, OTA management, guest communications, owner reporting, and pricing strategies, thereby ensuring a smooth management experience. Our mission is to equip accommodations with the innovative solutions necessary to excel in a competitive landscape while providing outstanding service to their guests. Ultimately, we believe that by empowering these establishments, we can contribute to a thriving hospitality industry.

TSSI offers exceptional timeshare software designed to meet the diverse operational demands of intricate timeshare resorts, travel clubs, and large multi-resort organizations, featuring unparalleled functionalities. Since its inception in 1998, TSSI has delivered outstanding service to resorts across the USA, Canada, and Mexico. This Oracle-powered, enterprise-level web software is not only fast but also highly configurable and customizable, ensuring it can scale infinitely to meet varying business requirements. Clients benefit from a cost-effective monthly subscription for a comprehensive hosted system that encompasses maintenance fees, credit card payments, rental deposits, reservation sales, marketing, bulk billing, front desk operations, and an owner portal. Additionally, the platform provides extensive reporting capabilities, custom reports, accounting features, and integration with major services like Expedia.com and RCI, along with numerous other software integrations. The service is offered on a month-to-month basis, allowing clients the flexibility to cancel whenever they choose, making it a versatile choice for resort management. Furthermore, TSSI's commitment to innovation ensures that resorts are equipped with the latest tools to enhance guest experiences and streamline operations.

Through a partnership with leading hoteliers, we have developed a groundbreaking property management solution specifically designed to meet your requirements. Nitesoft distinguishes itself as a top-tier Swedish provider of a hotel management platform that caters to both guests and hotel operators, successfully streamlining tedious processes to deliver an outstanding hospitality experience. Boost your booking conversion rates with our advanced, seamlessly integrated booking engine that prioritizes user-friendliness. By optimizing operations, you can achieve operational excellence through sophisticated yet intuitive features. Nitesoft is a cloud-based property management system that grants you the flexibility to manage your property more efficiently. Our platform equips hoteliers with all the crucial functionalities within a modern and flexible structure. The integrated booking engine is expertly designed to attract and convert online reservations, and we offer customization of the booking process to ensure it aligns seamlessly with your website's aesthetic. Furthermore, Nitesoft can be easily linked to lock systems, channel managers, revenue management tools, accounting software, and a host of other solutions, providing a holistic management experience for your property. This comprehensive integration makes Nitesoft a complete solution for elevating the productivity and effectiveness of hotel operations. Moreover, with our ongoing support and updates, you can be assured that your property management system remains cutting-edge and aligned with industry standards.

The Cangooroo Booking Engine operates as a comprehensive online platform dedicated to the distribution of tourism-related products, offering a reliable solution that empowers tourism enterprises of all scales to boost their sales and broaden their market presence. This innovative booking system serves a wide array of clients, such as Bed Banks, DMCs, Tour Operators, Wholesalers, and OTAs, and provides a complete range of services tailored to their needs. With a sleek, modern design that is responsive and aesthetically pleasing, it ensures ease of use across various devices while supporting extensive B2B and B2C capabilities. Users have access to a vast selection of modules that include accommodation options, flights, tours, tickets, transfers, car rentals, insurance, and vacation packages. The inclusion of interactive maps allows users to book hotels and discover nearby attractions in an engaging way. Furthermore, a cross-selling feature enhances the travel experience by giving users the option to add travel insurance seamlessly to their hotel bookings. The shopping cart functionality is designed for convenience, enabling customers to purchase multiple products in one go, which not only streamlines the buying process but also contributes to greater overall satisfaction among users. Ultimately, this platform is an invaluable tool for enhancing the travel planning experience.

Maximize your revenue potential with Guestrev, a comprehensive solution designed to enhance profits across all areas of your business through rules-based automation that provides the level of oversight revenue managers desire. Gain a complete and strategic understanding of your property’s revenue and profit streams, tailored specifically to your hotel with up to nine distinct categories of ancillary revenue. Guestrev facilitates dynamic pricing recommendations based on room type and market segment, allowing you to set prices for each room type independently of overall demand by considering various influencing factors. With Guestrev, you can accurately assess the true revenue potential of your guests at the segment level, gaining insights into their purchasing willingness, distribution costs, and overall profitability during their stay. Make informed forecasts, implement pricing strategies with confidence, and respond swiftly to market changes. By synchronizing your Property Management System (PMS) data with Guestrev in real time, you ensure access to the most precise and comprehensive view of your financial data. Additionally, this integration allows for more informed decision-making, ultimately driving sustained growth in your revenue streams.

Revintel provides 55 ready-made reports along with its BI solution, Compose, which empowers users to design personalized, brand-aligned interactive visualizations in various formats through an intuitive drag and drop interface. This capability allows you to focus more on strategic planning and analysis rather than just gathering data. You can monitor booking trends and pinpoint performance issues proactively, giving you the opportunity to act swiftly. Additionally, you can identify patterns and opportunities across different levels, whether it be for a single property, a market, a brand, or your entire portfolio. By having a cohesive view of your portfolio readily available, you can make quicker, more informed decisions that enhance revenue. Customizable dashboards facilitate a detailed exploration of critical business aspects, ensuring you have a holistic understanding of your operations. Moreover, to effectively steer your marketing strategies, you can analyze year-over-year economic and market conditions, resulting in deeper, more actionable insights that support agile revenue decision-making. Ultimately, Revintel's tools enhance your ability to respond to market dynamics effectively.

Prioritize the needs and desires of your guests by providing them with distinct and tailored experiences that encourage their return visits. Cendyn's all-encompassing Loyalty solution, enhanced by our highly regarded content management system (CMS), allows you to effectively oversee your own content, images, and promotional offers, enabling smooth operation of loyalty programs tailored for any hotel or brand. This platform empowers you to craft unforgettable experiences by supporting a variety of program types, including stay, nights, recognition, birthday celebrations, and surprise perks. • Harness the potential of CMS: Take charge of your content, images, and offers through a powerful CMS that boosts engagement, adoption, and direct bookings. • Customized member portal: Members can easily log in using their social media accounts to track loyalty status, redeem rewards, and access exclusive offers. • Timely rewards: Acknowledge your members with personalized rewards such as points, vouchers, and touchless gift cards at the perfect moments. • Tailored offers: Provide dynamic communications in multiple languages, including customized offers, member rates, and reward notifications. • Versatile loyalty solutions: With a flexible tier structure and rules engine, members can enjoy exclusive earning opportunities and curated segmentation that cater to their preferences. This adaptability ensures that your loyalty program remains relevant and engaging over time.

Canary Digital Tipping boosts employee income while maintaining a hotel's financial health. This adaptable and user-friendly system functions without a dedicated app, enabling guests to easily provide cashless tips while ensuring immediate compensation for staff members. By customizing the digital tipping processes to suit your hotel's specific requirements, you can establish optimal strategies for patron gratuities. The platform allows for quick development of effective digital tipping methods, making the integration into your establishment straightforward. Encouraging guests to engage in digital tipping can be achieved through various channels, such as text alerts, email communications, and well-placed QR codes throughout the hotel, leading to increased tip frequency. Guests have the flexibility to tip by department or directly to individuals, and multiple staff members can receive tips through a single mobile device simultaneously. The automated distribution system streamlines the process for employees. Moreover, Canary manages all administrative tasks associated with cashless tipping, including payroll integration and the automation of tax documentation, ensuring a hassle-free experience for both hotel management and guests. This innovative approach not only motivates staff but also significantly enriches the overall guest experience, creating a win-win situation for everyone involved. Ultimately, by adopting such a system, hotels can foster a more rewarding environment for both employees and customers alike.

Cendyn's content management system is tailored for the hospitality sector, effectively handling content while adapting to your expansion. By leveraging powerful personalization tools, easy-to-use administrative features, and the promotion of real-time rates, you can enhance website interaction and create a sense of urgency that transforms casual visitors into confirmed bookings. This makes it an invaluable asset for any business aiming to thrive in a competitive market.