Identifix
Identifix, developed by industry professionals, offers an extensive database of over 3.5 million actual automotive repairs, aiding technicians in swiftly identifying the appropriate solutions for various vehicles, while also linking each repair to OEM Service Manuals, wiring diagrams, and labor guides. This powerful tool supports users by streamlining access to repair information, minimizing the time spent diagnosing mechanical issues, particularly for handicap-modified vehicles, and enhancing overall profitability by lowering labor expenses and improving cash flow from day one. Similarly, Direct-Hit, also crafted by technicians, provides a vast resource of real-world repair solutions, enabling users to efficiently search through more than 3 million automotive repairs, and includes shortcut testing procedures validated by numerous shops and technicians, ensuring reliable and effective outcomes. Both platforms are designed to empower automotive professionals by delivering comprehensive support and resources essential for successful vehicle repairs.
Learn more
Epicor Vision
Epicor Vision is a robust enterprise software solution designed for automotive aftermarket parts distributors focused on enhancing customer service and boosting profitability. This all-encompassing distribution management system is equipped with numerous high-value features that not only drive efficiency and increased profitability but also connect nearly every facet of your business, ensuring competitiveness in the current aftermarket landscape.
Notable features include sophisticated inventory management and adaptable pricing strategies; cutting-edge sales acceleration tools; comprehensive insights into performance analytics; essential Epicor Vista® parts demand intelligence; connectivity channels that expedite operations throughout the supply chain; distinctive tools aimed at enhancing customer loyalty, such as CRM modules; seamless integration with the JMO warehouse management system; and visibility of inventory across the enterprise at points of sale.
Designed to cater specifically to your individual business needs, Epicor Vision software simplifies the integration of all essential business processes into a unified platform, thereby streamlining operations even further. By choosing Epicor Vision, companies can not only stay ahead of the competition but also create a more cohesive and responsive business environment.
Learn more
Bolt On
Fostering long-term connections with clients can be effectively accomplished by utilizing automated communication campaigns through platforms such as text, email, and direct mail. Notably, text messaging campaigns achieve an impressive response rate that often exceeds 70%. It's essential to reassure your customers about the safety of their vehicles while also gaining their trust in your professional advice. By sending timely texts, you can ensure a seamless communication experience. Furthermore, incorporating visual elements like photos and videos can greatly boost customer confidence in the recommended services. You can also schedule future appointments for any services that customers may have opted out of, allowing them to witness the issues firsthand, which can lead to a higher approval rate for necessary repairs. With an efficient overview, monitoring your service bays, technicians, and vehicle statuses becomes a straightforward task. Bolt On guarantees that your current management system remains consistently synchronized through thorough two-way communication. Scheduling appointments for clients is made effortless, ensuring that no detail is overlooked. This software is specially designed to enhance revenues for businesses like yours, allowing you to concentrate on delivering exceptional service. Ultimately, adopting a proactive communication strategy can not only enhance customer interactions but also transform those engagements into enduring partnerships that benefit both parties.
Learn more
Shop-Ware
Shop-Ware's cloud-based Shop Management Software empowers Auto Repair Shops to boost profits efficiently and quickly.
Streamlined Operations
Eliminate paperwork and phone calls; gain immediate visibility into your shop’s activities, allowing you to service more vehicles with fewer staff members.
Rapid Sales Generation
In mere moments, you can generate and distribute quotes, utilizing real-time chat, video, and photos, resulting in an impressive 89% customer acceptance rate.
Delighted Clients
The digital interface provided by Shop-Ware reflects your commitment to quality and customer service, leading to enthusiastic feedback and fostering customer loyalty. By enhancing communication and efficiency, your shop will establish a reputation that keeps clients returning for future services.
Learn more