What is SnapAppointments?

The system provides efficient online appointment scheduling, extensive client management, thorough business reporting, automated reminders, and a range of additional features. Designed to effectively cater to businesses and organizations of all sizes, this flexible and highly scalable appointment system integrates powerful functionalities with an elegant user interface. It prioritizes security, reliability, and performance, aligning with enterprise standards. Moreover, the platform adheres to PCI-compliant protocols for the capture, storage, management, and processing of customer payments, offering the capability to charge or securely keep credit card information during the appointment scheduling. Users can also upload and manage a variety of documents, such as images, forms, receipts, and signed contracts that are associated with their clients. SnapAppointments supports multiple business locations within a single account, with each location customizable to any global time zone. In addition, it features embeddable scheduling options that allow clients to book appointments effortlessly without leaving your website, thereby improving user convenience and experience. This adaptable solution not only helps businesses streamline their operations but also ensures that clients enjoy a hassle-free scheduling process, ultimately enhancing overall satisfaction.

Pricing

Price Starts At:
$14.99 per month
Free Trial Offered?:
Yes

Integrations

No integrations listed.
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Screenshots and Video

Play Video SnapAppointments Screenshot 1 SnapAppointments Screenshot 2

Company Facts

Company Name:
SnapAppointments
Date Founded:
2011
Company Location:
United States
Company Website:
www.snapappointments.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

SnapAppointments Categories and Features

Scheduling Software

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Appointment Scheduling Software

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

SnapAppointments Customer Reviews

Write a Review
  • Reviewer Name: Pamela U.
    Position: Dog Groomer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Unable to get support

    Date: Nov 18 2023
    Summary

    Used for ten years and now they don't send any emails or texts and never answer inquiries. I have sent many firms from my app asking for help. There is no phone number listed.

    Positive

    Easy to set up and use for my business. I enjoyed the product for many years, but now it does not send any reminders to me or clients.

    Negative

    Too many system bugs. Unable to get a response to system errors. I can't get anyone to respond to my inquiries.

    Read More...
  • Reviewer Name: Sharon F.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Mostly good

    Date: Feb 20 2021
    Summary

    I would give a higher rating if support would be more responsive. I'm not sure what's going on but I have had a lot of problems in the last 6 months. At one point I was told their site was hacked. That's scary. I'm glad my clients don't pay through this site.

    Positive

    I like that my clients can make, change or cancel their own appointments. It's easy to use for my clients. I find it easy for me too.

    Negative

    I have loved this scheduling software up until the last 6 months or so. I have used it for about 12 years. I'm the past 6 months the site has been completely down, then my clients didn't get the scheduled reminders for several weeks and then there was a problem with the second email reminder. When I send an email to support most of the time I don't get a response even after many emails. Now several clients are complaining about not getting their confirmation email and I have sent several emails with no response.

    I wish my clients could access their own appointments and be able to edit their own profile.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner/Operator
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    This is a scam

    Date: Jul 30 2021
    Summary

    Scam! Do not trust this company. It has been scamming my business, and I haven't found a way out of its grip.

    Positive

    Nothing! I don't believe that this company has been in business for multiple years. Beware of this business!

    Negative

    I had never heard of SnapAppointments until random appointment notices started appearing in my email inbox. They have set up an appointment page for my business, leading people to think that they can actually schedule with my business at extremely low prices. We have been getting calls from people who thought they had appointments and actually showed up to our office. I have tried calling, emailing, and even contacting them through the Better Business Bureau to have my listing removed. No response from the "company" to me or the BBB. I believe this is their way of making money, to "strong-arm" small businesses into paying for a membership. Beware!

    Read More...
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