What is Spainbox?
At Spainbox, our mission is to improve logistics and international shipping for businesses by ensuring that your shipments are managed efficiently while providing all essential information and documentation for exports and imports quickly and effectively. We offer a wide range of international shipping solutions, along with support for Ebay and Amazon returns, which includes collection, receipt, consolidation, inspection, and thorough analysis of returned items. Additionally, we assist with mail and parcel forwarding from Europe, and our online shipment management system is designed to make all operations smoother. For Amazon sellers, we provide FBA import services into Europe with UPS and FedEx Delivery Duty Paid, in conjunction with order fulfillment services located in Spain. We also feature a warehouse distribution center and a virtual address in Spain, allowing businesses the flexibility they need to operate efficiently. New clients can enjoy a 15-day free trial of a personal Spainbox account, with the freedom to cancel at any time or upgrade to a Spainbox Business membership. Moreover, we excel in white glove delivery services tailored for sensitive items such as medical equipment and artworks. Our financial services extend to local bank account assistance, VAT payments, supplier management, and currency handling, all aimed at simplifying the complexities of operating in a global marketplace. Through these diverse offerings, Spainbox is committed to not only streamlining logistics but also empowering businesses to succeed in an increasingly interconnected environment, fostering growth and innovation across various sectors.
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Spainbox Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Never deal with them.
Date: Apr 15 2024SummaryNot recommended, a waste of time and money and you risk your goods. very expensive. Shady costs. Glitchy website. unprofessional staff.
PositiveThe sales manager was nice and tried to solve the issues, but that did not help when your staff is awful.
NegativeThese guys are absolute disaster. They have no idea about their own prices, so they are charging you just randomly. You would never be able to plan your expenses. They also charge extra 'monthly fee' but they cannot explain whats is it for. So you pay for each action plus the monthly, this makes the cost huge, especially if you have low volume.
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they claim to have the certified personnel for handling dangerous goods, but that's not true. Their stuff cannot tell the difference whether the goods are hazmats or not. They labeled two shipments improperly, and it was returned making us lose time and money.
The website is glitchy and when you ask questions the staff is being arrogant saying 'you can check yourself in the system' - which is glitchy! Never deal with them. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fraud scam of a company.
Date: Jun 14 2022SummaryAwful experience do not do business with this people you would lose a lot of money.
Can’t trust them they scam people and they are thieves.PositiveThey are thieves and scammers. Do not use them. Awful experience.
Should have read reviews.
There are no pro’s to this company.NegativeThey have no idea what they are doing . They pack the boxes awful. They charge you whatever they want and they lie. They add kilos and charges to the boxes.
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They are the rudest people I have ever dealt with.
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