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What is Spark Chart?

Business leaders and consultants can utilize specialized software to design and launch a wide variety of professional surveys. This tool fosters engagement among employees and teams, allowing them to share insights and feedback that can enhance overall performance. It's also essential for capturing customer opinions, which can then be disseminated to relevant stakeholders. The Net Promoter Score (NPS) serves as a valuable metric for gauging customer loyalty towards a brand, product, or service. Additionally, 360-degree feedback provides a comprehensive evaluation of how leaders are viewed, helping to pinpoint their strengths and areas for growth. By actively listening to others and facilitating brainstorming sessions, new ideas can flourish. To gain valuable insights into market dynamics and prospective customers, conducting thorough research is crucial. Furthermore, survey specialists are on hand around the clock to offer guidance and assistance, ensuring that users maximize the utility of the software. This comprehensive support system makes it easier for businesses to adapt and evolve in a competitive landscape.

Pricing

Price Starts At:
$25/month
Price Overview:
Unlimited projects and custom branding included. Survey templates, any language
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Spark Chart
Date Founded:
2016
Company Location:
Australia
Company Website:
www.sparkchart.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Spark Chart Categories and Features

Survey Software

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Market Research Software

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Employee Engagement Software

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

360 Degree Feedback Software

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Spark Chart Customer Reviews

Write a Review
  • Reviewer Name: Chet N.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works well

    Date: Apr 29 2020
    Summary

    Overall it's a good program and the founders are very responsive. I just wasn't impressed with the slow improvements.

    Positive

    It's a great program to use when you're trying to collect surveys and data from customers or pretty much anyone.

    Negative

    Development and improvements were very slow the first while.

    Read More...
    Official Spark Chart Response
    Date: Apr 30 2020
    Thanks Chet. We are continuing to work hard on new features. We appreciate your feedback.
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very Practical Survey Builder

    Date: Sep 01 2020
    Summary

    Spark Chart is a promising survey builder tool. It offers an excellent platform to build a survey with no coding. It offers great designing and customizing of the surveys. I highly recommend this tool.

    Positive

    Spark Chart is a very practical survey builder tool to create and get useful responses. Integration with MailChimp email marketing is very practical. Easy to use the tool. Multi-language and platform support.

    Negative

    It worked great for me. Nothing to share about cons.

    Read More...
    Official Spark Chart Response
    Date: Sep 02 2020
    Thanks for your positive feedback. We appreciate you taking the time.
  • Reviewer Name: Shawn B.
    Position: Principal Consultant
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    An asset in Consultancy and Social Services

    Date: May 09 2019
    Summary

    Sparkchart has great flexibility to be used in health and social services industries. The support provided by the Sparkchart team in survey development and reporting was excellent and has helped me use the full range of the capabilities of the software.

    Positive

    The personalised control over all aspects of Sparkchart is invaluable. You can customise and brand the surveys, messaging, reporting and analysis across all aspects of the software.
    The ease of use by participants on mobile and other devices is a great plus for better response rates.
    The live updating of completed surveys and presentation options saves a great deal of time and effort . The final product looks professional and easily lends itself to reporting to clients, again saving time and money.

    Negative

    There's nothing yet that has been a problem. Any questions I had were answered by the support team.

    Read More...
    Official Spark Chart Response
    Date: May 09 2019
    Thanks for your review Shawn. We love getting great feedback from our clients.
  • Reviewer Name: Alan R.
    Position: Deputy Principal
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Spark Chart Success

    Date: May 10 2019
    Summary

    Surveying our staff/students and community has never been so easy. This is providing us with documented evidence of requested information that is guiding important school decisions. The ability to create a user friendly survey is capturing a wider audience. Very happy with Spark Chart!

    Positive

    Ease of use - myself and other staff members with limited IT knowledge have used this software to create staff surveys to guide our schools Professional Learning Plan and many other areas. Functionality - Plenty state of the art features which allow you to create a user friendly survey and then at the click of a button, it will graph your results. Play Tour - Provides you with a quick overview of the program in a easy to understand process.

    Negative

    With such a plethora of options, knowing the best one to use to suit my targeted audience is my only dilemma.

    Read More...
    Official Spark Chart Response
    Date: May 10 2019
    Thanks for the really encouraging and positive feedback Alan.
  • Reviewer Name: Chris S.
    Position: Principal
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Superb Survey Software

    Date: May 14 2019
    Summary

    As a consultant, the software gives us the ability to help our clients with any type of survey. Terrific features for analyzing results and presenting reports. Very user friendly with extensive examples and responsive support.

    Positive

    The reporting functionality is a stand out feature with plenty of options to analyse and filter results, change graph types and customise the presentation. Easy to create any type of survey and use your own logo and branding. Many options for sending out surveys, tracking progress and analyzing the results. The survey templates are extremely useful and cover a large range of needs, from customers to employees to research. Support has been very quick and extremely helpful.

    Negative

    None really. There is a bit to learn because there are so many features but that is to be expected with so many customizing options.

    Read More...
    Official Spark Chart Response
    Date: May 14 2019
    We really appreciate your feedback Chris. Thanks.
  • Reviewer Name: Kyle M.
    Position: Consultant
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple and Powerful Survey/Market Research Tool @ a Great Price Point

    Date: Jul 15 2019
    Summary

    My org relies heavily on the survey/market research tools & after vetting out dozens, the decision to go with Spark Chart was the best decision that we could've made.

    Positive

    Customer service is unbeatable
    Features that you'd expect are all there
    Features that you wouldn't expect in such a tool are also available that can take the capabilities to the next level.
    Then with the pricing as compared to some of the competitors, it's a no brainer.

    Negative

    Customization options (confirmed they're in queue w/ development). Some small areas are a little restricted on what can be changed but sounds like those options are in the pipe line.

    Read More...
    Official Spark Chart Response
    Date: Jul 16 2019
    Thanks for your feedback Kyle.
  • Reviewer Name: Dylan F.
    Position: Director
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Powerful survey tool. Very responsive service. Innovative approach

    Date: May 13 2019
    Summary

    We have used Spark Chart for a variety of survey needs. One use is in gaining feedback from our customers about the services we have delivered. Spark Chart works like a dream for this - it is incredibly easy to use (and we have used a number of other survey systems in the past). We also run organisational climate surveys for clients. Again, it is very powerful and easy to set up the way we want. We have received very high response rates from participants. Our clients are very satisfied with the quality of the results.

    Positive

    Spark chart is a very flexible survey system. Every aspect of the survey is customisable - from the written content seen by end-users to the ways in which they can access surveys (anonymously or named). And it is still easy to use. I have launched simple surveys in minutes and more complex surveys in just a few hours. Most of the work is done for you. Spark Chart also generates high-quality, shareable reports that clearly visualise the data. Spark Chart is regularly updated with new features and innovations.

    Negative

    The data reporting is very powerful, but I am looking forward to even more complex reporting features that are in development and will be released soon.

    Read More...
    Official Spark Chart Response
    Date: May 13 2019
    Thanks for the great feedback Dylan.
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