Vivantio
Vivantio has earned accolades as a leading customer service management software solution available today. Our SaaS service management platform encompasses a variety of customer service functions, including customer support ticketing, help desk operations, service desk management, IT service management, asset oversight, and enterprise service management, all underpinned by established industry standards like ITIL. Additionally, Vivantio offers adaptable licensing solutions tailored to the diverse needs of rapidly expanding businesses worldwide. This flexibility ensures that organizations can find the perfect fit for their requirements.
Learn more
Serviceaide
Serviceaide offers a user-friendly service management solution that can be deployed in a matter of weeks instead of taking months. You will experience a tangible return on investment with minimal administrative costs and swift implementation. This adaptable platform can be utilized either on-premises or through cloud services. Built on ITIL best practices, Serviceaide encompasses all the essential components your team needs. You have the flexibility to choose the environment that aligns with your technological, infrastructural, and compliance requirements. Furthermore, Serviceaide stands out as a comprehensive and cost-effective option, equipping IT personnel with the necessary tools to handle everything from ticketing to incident, change, and asset management efficiently. In addition to its robust functionalities, Serviceaide includes a virtual agent, self-service portals, and AI-driven features to enhance both analyst and user productivity. By automating processes across technical workflows and business services, organizations can significantly boost their operational agility. This makes Serviceaide not just a solution, but a strategic partner in driving business success.
Learn more
Canfigure
Canfigure is an adaptable software platform designed to automate various business processes and workflows efficiently. Its pre-designed modules encompass Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management, and Test Validation, allowing for a flexible combination of modules tailored to meet specific organizational needs.
Our expertise lies in transitioning businesses from reliance on Excel spreadsheets or outdated legacy systems for managing essential data to a unified, user-friendly, and economical solution that empowers you to take charge of your information. Additionally, Canfigure offers distinctive customization features that enable administrators to make system adjustments independently, eliminating the need for vendor assistance and minimizing ongoing costs. This unique capability not only enhances operational efficiency but also fosters a more agile response to changing business requirements.
Learn more
o9 Solutions
A comprehensive platform that integrates planning, analytics, and data is transforming how decisions are made in supply chain management, revenue generation, and profit and loss strategies for large corporations, meeting the fast-paced and scalable demands of the digital age. In every multinational enterprise, numerous planning processes—such as demand forecasting, supply chain logistics, revenue tracking, product development, and financial forecasting—often function independently, leading to a disjointed decision-making process. These processes are typically slow and sequential, failing to effectively tackle the complex challenges, uncertainties, and vast scales encountered by contemporary organizations. Additionally, the sheer volume of data available today, gathered from both internal and external sources, presents a distinctive challenge; while companies can access descriptive analytics, they frequently find it difficult to derive actionable insights that facilitate timely and informed decision-making. The urgent need for integrated solutions that optimize data utilization is more critical than ever, as businesses strive to navigate the intricate and dynamic landscape of today's marketplace. It is essential for organizations to adapt to this shift in order to remain competitive and responsive in an ever-evolving environment.
Learn more