What is SpotOn Teamwork?

Oversee your labor expenses through a centralized interface known as the "Labor Center," which integrates scheduling, time tracking, real-time sales data from your POS system, and comparisons of projected versus actual labor metrics for all your departments and locations. Tips are seamlessly extracted from the POS and can be distributed or pooled according to your established guidelines. SpotOn Teamwork, previously known as Dolce, manages tip pooling efficiently, accommodating various time increments and point weightings, and additionally supports intricate tip waterfall calculations based on percentage tips or sales tip-outs for support roles. You can easily export gratuity information, including credit card tips, auto-gratuities, and cash, directly to your payroll system. This allows you to manage all your locations under a single account, providing options to view data for individual locations or aggregate sales and labor figures across your entire business. Employee management across multiple locations is streamlined, and payroll data can be handled for both single and multiple Employer Identification Numbers (EINs). Staff members have access to their schedules, can track their time, and monitor their tips, while also having the ability to trade or swap shifts and submit requests for availability or time off. Alerts can be received for important updates, and there is a direct line of communication with management, all while employers benefit from the convenience of mobile management capabilities. This holistic approach to labor management not only simplifies operations but also enhances employee engagement and satisfaction.

Screenshots and Video

SpotOn Teamwork Screenshot 1

Company Facts

Company Name:
SpotOn
Date Founded:
2017
Company Location:
United States
Company Website:
www.dolcesoftware.com
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

SpotOn Teamwork Categories and Features

Restaurant Management Software

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

SpotOn Teamwork Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Finance Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works for Our Business

    Date: Feb 22 2024
    Summary

    It is a good system. They met the needs of the company. We are a restaurant, and they align well with that industry.

    Positive

    It syncs Paychex and Toast. Custom pooling. The reports are nice to get - you can monitor things from a high level - such as labor to sales, absences/tardiness, hiring/terminations, etc.. We were assigned an onboarding specialist, which was helpful. They seemed to know it all, and have answers. After set up, they even did a couple troubleshoot calls, which was helpful, so we could get the system working the best way. The system tracks sick time and vacation time. The employees can request their own time off, and they can set the availability, and pick up shifts if they are offered.

    Negative

    Front end schedule seen by employees isn't as nice as the back end, especially on the app. No syncing an employee's working schedule to Google Calendar, just events. There is no face recognition or thumb print setup when signing in on the iPhone app.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Dolce earns "D" as a dud in the industry

    Date: Sep 11 2023
    Summary

    We've used Dolce for over two years and this system is terrible. Where do I begin?! Internet issues, data loss, inaccurate data tracking, hardware failures, inadequate user training, slow integration, slow catch up speed, constantly requires updates.... It's terrible. This POS system is a constant source of frustration for restaurant employees and guests. I'm guessing its price point is it's only saving grace.

    Positive

    There are no pros to share.

    Negative

    Frequent problems.
    Slow, unreliable.
    Low quality.
    High usage.
    Lack of support.
    Printer problems.
    Credit card reader issues.
    Outdated system.

    Read More...
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