What is SpotOn Teamwork?
Oversee your labor expenses through a centralized interface known as the "Labor Center," which integrates scheduling, time tracking, real-time sales data from your POS system, and comparisons of projected versus actual labor metrics for all your departments and locations. Tips are seamlessly extracted from the POS and can be distributed or pooled according to your established guidelines. SpotOn Teamwork, previously known as Dolce, manages tip pooling efficiently, accommodating various time increments and point weightings, and additionally supports intricate tip waterfall calculations based on percentage tips or sales tip-outs for support roles. You can easily export gratuity information, including credit card tips, auto-gratuities, and cash, directly to your payroll system. This allows you to manage all your locations under a single account, providing options to view data for individual locations or aggregate sales and labor figures across your entire business. Employee management across multiple locations is streamlined, and payroll data can be handled for both single and multiple Employer Identification Numbers (EINs). Staff members have access to their schedules, can track their time, and monitor their tips, while also having the ability to trade or swap shifts and submit requests for availability or time off. Alerts can be received for important updates, and there is a direct line of communication with management, all while employers benefit from the convenience of mobile management capabilities. This holistic approach to labor management not only simplifies operations but also enhances employee engagement and satisfaction.
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SpotOn Teamwork Categories and Features
Restaurant Management Software
SpotOn Teamwork Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Works for Our Business
Date: Feb 22 2024SummaryIt is a good system. They met the needs of the company. We are a restaurant, and they align well with that industry.
PositiveIt syncs Paychex and Toast. Custom pooling. The reports are nice to get - you can monitor things from a high level - such as labor to sales, absences/tardiness, hiring/terminations, etc.. We were assigned an onboarding specialist, which was helpful. They seemed to know it all, and have answers. After set up, they even did a couple troubleshoot calls, which was helpful, so we could get the system working the best way. The system tracks sick time and vacation time. The employees can request their own time off, and they can set the availability, and pick up shifts if they are offered.
NegativeFront end schedule seen by employees isn't as nice as the back end, especially on the app. No syncing an employee's working schedule to Google Calendar, just events. There is no face recognition or thumb print setup when signing in on the iPhone app.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Dolce earns "D" as a dud in the industry
Date: Sep 11 2023SummaryWe've used Dolce for over two years and this system is terrible. Where do I begin?! Internet issues, data loss, inaccurate data tracking, hardware failures, inadequate user training, slow integration, slow catch up speed, constantly requires updates.... It's terrible. This POS system is a constant source of frustration for restaurant employees and guests. I'm guessing its price point is it's only saving grace.
PositiveThere are no pros to share.
NegativeFrequent problems.
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Slow, unreliable.
Low quality.
High usage.
Lack of support.
Printer problems.
Credit card reader issues.
Outdated system.
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