What is stays.net?
Stays is a comprehensive vacation rental software designed to streamline your booking process. It enables you to showcase your properties, boost your reservations, create memorable guest experiences, and evaluate your performance effectively.
Our platform features a channel manager, seamless integration with major booking channels, online payment solutions, a guest extranet, and user-friendly dashboards with analytics. Additionally, it offers task management capabilities, automated communication, and a complete finance module that includes owner reports and tools for cross-selling.
We support property managers of every scale in enhancing their business growth!
With a variety of feature packages available, we cater to property managers and owners who manage anywhere from 3 to over 1000 listings, ensuring that every need is met.
Pricing
Company Facts
Product Details
Product Details
stays.net Categories and Features
Vacation Rental Software
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The worst customer support ever :(
Date: Sep 06 2023SummaryBut the worst is the customer support they have, we cancel the service like 3 month ago and still charging the monthly fee!!! And nobody give us a solution.
PositiveNo one, just the price but if I knew about all the wrong issues before we won't get it.
NegativeWe have a very bad experience with this software, wrong configuration, super late messages, etc, etc..
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A safe way to manage my reservations
Date: Feb 04 2021SummaryAfter comprehending how the system works, I consider it to be really good.
PositiveThe administration of the reservations is a high point for me. It's great to be able to insert all of the information in just one place and have them transmitted to many other places.
NegativeSometimes the information doesn't appear on the channel the way I wanted it to appear, so I check to see if it's all right there.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It saves me a lot of time
Updated: Apr 15 2021SummarySometimes the system is a bit slow.
PositiveIt makes our daily routine a lot easier, especially the channel manager. We would have to hire five other people to do what Stays does.
NegativeIt is a good system but it could have simpler tools. It was difficult at first, but now we are used to the system.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Solutions
Date: Feb 08 2021SummaryOverall I'd say that the company offers convenience, as well as saving time, reducing the risk of overbooking and reliability.
PositiveFrom my point of view, the system is really great.
NegativeI find some tasks to be a somehow complex to perform.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Complete platform. It meets our needs.
Date: Jan 26 2021SummaryIt is a system that, so far, has almost everything we need. It is missing a few features but we are satisfied at the moment.
PositiveThe system is meeting my expectations so far.
NegativeIt is missing some features that I have already requested to the responsible area.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A software that meets 90% of my needs. I have already indicated it to others.
Date: Jan 27 2021SummaryIt allows me to have a wide vision of it all.
PositiveIt manages almost entirely the routine of vacation rental properties.
NegativeThe website could have more traffic.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I'm really satisfied
Date: Apr 19 2021SummaryStays serves me perfectly. The most important parts are the integrations with the OTAs and also with our website.
PositiveI'm really satisfied. When I need some help the support answers right away.
NegativeI can't think of anything, it's been a great partnership.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It helps a great deal.
Date: May 06 2021SummaryIt helps a great deal, I used to do everything manually.
PositiveThe calendar connection is what helps me the most.
NegativeI have nothing to complain, our partnership's been great.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The system works very well
Updated: Feb 08 2021SummaryThe system is great for managing properties. I am still learning how to use it, but I definitely recommend it.
PositiveWhat I like about the system is the possibility to manage the calendars on many channels. Another thing that made our lives easier was the financial management of the owners. I'm not using the company's financial management yet, but it will be our next step, along with accounting. The support team is Brazilian, and that helps a lot too.
NegativeI think Stays could have an app, mainly for consultations (including the approval and sending of special offers). I saw that this topic is already on Stays worldmap to be developed.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Support and connection with OTA's
Date: Feb 01 2021SummaryIt's a nice system, it helps to manage everything that I need, I'm in many OTA's. I feel comfortable and professional using the software.
PositiveThe connection with the OTA's is great. I have nothing to say. It helps me a lot to keep my business growing up.
NegativeTransferring the money to the owners is something I find difficult. I need to learn more about it.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very intuitive system
Date: Apr 05 2021SummaryIn general, the system helps me a lot in my business and day-to-day activities. I strongly recommend.
PositiveIt is a very useful tool for me in optimizing my work. I use the system daily. I would always recommend.
NegativeRight now, I don't see any cons in my use of the system. I am satisfied.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It helps on my daily routine
Date: Apr 27 2021SummaryI like the system, it is easy to make changes, it is very practical.
PositiveStays provides tools that allow me to perform actions that make my daily routine easier.
NegativeIt would be interesting to receive more information about updates in the system.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very good tool with improvement points
Date: Jan 27 2021SummaryIt serves us well.
PositiveProcess Automation.
NegativeI believe the projects concerning connections with sales platforms should be prioritized.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very easy to use
Date: Feb 02 2021SummaryI have a good view from the system it means i do recommend it and I have good experience using it.
PositiveI think the best part of the system is that it's easy to do everything that you want.
NegativeI have nothing to say. The whole system works properly for me.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Product and Service
Date: Jun 26 2020SummaryActually, in the beginning I had many difficulties, but in the course I took questions and I still learn a lot with SUPPORT team.
PositiveGreat system. And I got help whenever I needed support. I am extremely satisfied with the channel manager.
NegativeI believe that the system could be more self-explanatory.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy management of multiple calendars
Date: Jul 15 2020SummaryI think it is the best system that exists today, practical and modern. I just miss a mobile app version.
PositiveEasy management of multiple calendars, prices, check-in and check-out restrictions and reservation management (facility for sending emails and payments received).
NegativeDifficulty in generating monthly (or per period) reports in an organized way for the owners.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Satisfaction with the service
Date: Jul 13 2020SummaryOverall, I am satisfied with the use of the system, as it greatly reduces my work. It is good to be able to have an efficient control of my reserves.
PositiveI am satisfied, as the system allows me to have an efficient control of reservations and with that, I can save time.
NegativeThe process of adapting with the system was a little difficult at first, but now we are more familiar.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent product
Date: Jul 15 2020SummaryExcellent product, easy handling, incredible support and always available. I am satisfied with the whole system and support for structuring the season rental.
PositiveAdvantages: integration of PMs, cm, website and communication with the main partners in the industry. Facilitates all team work and drives better and optimizes sales by minimizing errors!
NegativeThe negative point - capillarity of partners, I believe there could be a little more connections to sell the segment.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very good platform, great service!
Date: Jun 26 2020SummaryVery good platform, great service! It is an easy-to-use interface, with calendar synchronization and fast and excellent technical support.
PositiveIt is an easy-to-use interface, with calendar synchronization and fast and excellent technical support.
NegativeThe module that includes the reporting part needs to improve a lot!
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Excellent, very good, very functional.
Date: Dec 21 2020SummaryExcellent, very good, very functional. The system’s proposal is very coherent in relation to what’s sold.
PositiveEasy to upload properties with agility and to synchronize with different platforms. Another good point is the calendar management with automatic blocking to avoid overbooking.
NegativeIf it had a more visual approach, with BI and CRM information organized in dashboards, it could help in the decision making process.
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