What is Superchat?

Engage with your clientele through multiple channels, boost your ratings, and streamline communication effortlessly with a unified platform. The outdated contact form has lost its relevance; instead, create a direct link with your customers using Superchat’s webchat functionality. This feature enables prospective clients to connect with you easily right from your website, enhancing interaction. Customer testimonials play a vital role in building trust in your enterprise, and with Superchat, you can conveniently encourage happy customers to share their feedback via text messages, all organized from one user-friendly inbox. Crafted in Berlin, our Superchat software prioritizes your data security, incorporating several layers of encryption and routine backups on our servers located in Frankfurt. Our committed team is always on hand to assist you, guiding you through the initial setup and offering continuous support as needed, ensuring a seamless experience at every turn. Additionally, we believe that maintaining your data privacy is fundamental to our service, and we take every precaution to uphold it.

Pricing

Price Starts At:
€79 per month
Price Overview:
Billed annually

Integrations

Offers API?:
Yes, Superchat provides an API

Screenshots and Video

Superchat Screenshot 1

Company Facts

Company Name:
Superchat
Date Founded:
2020
Company Location:
Germany
Company Website:
www.superchat.de/

Product Details

Deployment
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Superchat Categories and Features

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content