What is SurveyMonkey?
A key player in the field of survey solutions, handling an impressive 20 million inquiries daily, can help you maintain a competitive edge by authentically understanding your customers' viewpoints. Engaging with customers through satisfaction surveys allows you to connect with them at various touchpoints, uncovering their wants, needs, and expectations. By utilizing employee feedback, you can directly measure the effectiveness of your strategies and identify areas for improvement. Whether you are assessing workforce satisfaction, conducting thorough evaluations, or distributing compliance surveys, insights from employee surveys are invaluable for anyone in HR or leadership roles. You can easily tap into global opinions, as market research surveys streamline the feedback collection process from both existing and prospective customers, while also enabling you to assess concepts and gauge brand awareness. Join the ranks of the 98% of Fortune 500 companies that rely on SurveyMonkey for insights driven by the collective voice of the people. With tools that allow you to analyze trends and preferences effectively, you can make well-informed decisions that propel your success even further. By leveraging these insights, organizations can better align their strategies with customer expectations and significantly enhance their overall performance.
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SurveyMonkey Categories and Features
Survey Software
Polling Software
Market Research Software
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SurveyMonkey Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Solid survey software, but not worth the price.
Date: Sep 16 2021SummaryThe software was good, but purposely locking people out in order to try and drive people into the paid version is an unacceptable practice. You can use Google Forms and get the same data and do analysis yourself in other software.
PositiveBuilding out surveys is quite easy and the analysis for results can pull very interesting data analysis. The back end is quite robust.
NegativeThey've done all they can to gimp the free version, including locking out results that were previously viewable.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Simple Survey Builder
Date: Aug 24 2020SummarySurveyMonkey is a great survey builder platform. It allows us to customize and build intuitive surveys to gather customers' feedback. It's a very new way for us to interact and learn user needs.
Positive(+) Very simple to build surveys.
(+) Graphical insights about user interest and times taken to fill.
(+) Unique and attractive survey templates.
(+) Custom and easy to share survey links.Negative(-) No cons, we had an overall positive experience with it.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Builds my surveys as expected
Date: Aug 31 2020SummaryI'm very much impressed with SurveyMonkey's usability. The survey form creation is pretty straightforward. It delivers many integrations to obtain survey as expected. The survey link is easy to share and customize it into a brand name.
PositiveWith SurveyMonkey, you can create surveys with no effort.
It provides every functionality to obtain surveys as expectations.
Custom branding can easily get inserted.
Surveys are optimized for cross platforms.NegativeNo cons, I will update if I face any cons in the future.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great for surveys
Date: May 09 2020SummaryOverall it's a great program and it's super easy to use. Very happy with it overall and would use it anytime.
PositiveI like how you can set it up to collect information from surveys and email them and create contests too.
NegativeThey don't offer a way to remove branding from it.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Flexible survey builder
Updated: Nov 22 2020SummaryMy overall experience has been great with the SurveyMonkey platform. It was a seamless experience with this tool. I highly recommend this tool.
PositiveOn a broader scale, it's the most flexible and advanced contact form and survey building software. It's very easy to use, new users can easily start using this platform in a short time. Loved the fact that, we can build surveys without code.
NegativeThe themes and temples needs to be more appealing.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Most advanced Survey Builder
Updated: Oct 24 2020SummarySurveyMonkey is the most advanced survey builder tool. We are using this for market research.
With Survey Monkey you can robust surveys with its pre-built templates. It helps to gather user thoughts and feedbacks.PositiveSurvey Monkey is a highly customizable platform for building powerful surveys.
Prebuilt templates are attractive.
Centralizes and easy to migrate data.
No HTML code required to build surveys.NegativeNo dislike does its survey building job very well.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Quick and simple way to start a survey
Date: Oct 20 2020SummaryVery good. Clients trust survey monkey so this is a no-brainer. If you need a quick survey up on the Internet, this is the best choice.
PositiveThis is so much easier than the alternatives. We tried to write our own survey software and it is a nightmare. Plus hosting, etc. can be a pain. So just use Survey Monkey and you can have your survey up in no time.
NegativeI'd like to have it integrate with our database applications, but I can live with it being entirely self contained.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy Survey tool
Date: Jun 22 2020SummarySurveyMonkey is a great survey tool and is a great when you want to get opinions from a large group of people. Its simplicity makes it fun to use even when handling a larger audience and works great for most scenarios although it misses out on some advanced features.
PositiveSimple to use
Anonymous usage
Highly customizable
Basic free plan with multiple premium options
Helpful AI - suggestions & optimizations for questions
Survey quality feedbackNegativeSupport can be improved
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Needs more advanced features like in-depth analytics -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Leading Survey tool
Date: Jul 15 2020SummarySurveyMonkey is a very handy tool to understand clients' voices using a survey. It offers a great survey to design using templates to target audiences and get user insights in return.
PositiveIt offers many templates to design as per your criteria. It also gives you to perform marketing research for your business. The survey answer is stored in a secure and protected database.
NegativeIt worked great for me. Nothing to share about the con.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use Feedback/Survey tool
Date: Jul 29 2020SummarySurveyMonkey enables the feedback loop from our returning customers to offer the best service as per their expectations. It is very effective and works smoothly without glitches. It has in-built analytics, to analyse the responses and helps a lot to get an overview of the mass sentiment and expectations. SurveyMonkey is standalone complete software package for survey and feedback campaign.
PositiveSurveyMonkey is a Survey and Feedback collection tool. We use it extensively to collect feedback from our returning customers to enhance the product and user experiences. It is easy to setup with its pre built templates and drag-drop editor.
NegativeIt helped us a lot to collect the feedback from our customers at their disposal. Earlier, we tried collecting feedback on call, but that didn't converted to convince.
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