Symmetry Incident Management Integrations

Security organizations leveraging the SureViews Operations SaaS suite are able to handle events with agility, reliability, and security, leading to improved security outcomes. This platform provides an integrated dashboard to oversee all alarms and events received by the Security Operations Center (SOC) from a variety of systems, devices, and sources. Essential response tools—including geospatial maps, action plans, nearby camera feeds, and contact directories—are all accessible on a single screen. Alarms are methodically categorized and prioritized, allowing operators to focus on the most urgent incidents first. This streamlining negates the necessity to toggle between different systems, as every event is handled consistently, which significantly enhances productivity and security effectiveness. Furthermore, SureView’s Field Operations tool promotes effective communication between SOC teams and field staff by supplying real-time information regarding the location and status of both personnel and critical assets, thereby boosting overall operational efficiency. With these advanced features, organizations can effectively respond to incidents and maintain an elevated level of situational awareness, ensuring a proactive approach to security management. This comprehensive solution ultimately supports a more resilient and responsive security infrastructure.

Symmetry Business Intelligence delivers critical insights by examining data to identify employees, contractors, and other individuals who could pose notable risks to the organization. Through a close analysis of each individual's access history and behavior patterns, a risk score is assigned and regularly updated to reflect any changes. Unusual activities are quickly flagged, assisting in the detection of potential threats, which strengthens access control measures and minimizes the likelihood of data breaches. By identifying behaviors that may signal risk, organizations are better equipped to recognize threats earlier, thus helping to mitigate risks and reduce potential costs associated with incidents. Real-time dashboards provide a visual summary of personnel movements and trends, enabling users to easily view a summary of individuals with the highest risk scores along with detailed activity logs for every hour throughout the week. As these risk scores change, they serve as early indicators of developing threats, calculated based on variables like the reader's location, the time of day, and the user's access patterns. This holistic approach not only bolsters security but also encourages a proactive strategy in managing risk within the organization. Ultimately, through continuous monitoring and analysis, organizations can adapt their security measures to evolving threats more effectively.

Access control should operate as an automated result driven by the justification for access, and SwiftConnect successfully achieves this goal. Various upstream sources, including directories, space management systems, and mobile device managers, can provide or revoke access rights and credentials for employees and tenants alike. Our software accommodates Apple credentials, which users can easily access through their Apple wallet. By adopting this system, organizations can seamlessly adapt to the hybrid work model, providing a scalable framework that enables employees to reserve and access workspaces from anywhere. SwiftConnect guarantees centralized office management, paving the way for hybrid and flexible work environments. Property owners and managers have the opportunity to convert their separate and unique buildings into a cohesive network of assets. Additionally, tenants will benefit from a diverse selection of amenities, services, and adaptable spaces available across the entire portfolio, extending beyond their own premises. This interconnected strategy not only boosts tenant satisfaction but also enhances resource utilization throughout the property portfolio, leading to improved operational efficiency and better overall experiences for all users. Ultimately, SwiftConnect empowers organizations to thrive in a dynamic work landscape.