What is Texting Base?
Texting Base is an innovative text marketing software that operates in the cloud and is designed to be free of spam, making it perfect for medium and large enterprises. Among its key features are group messaging, management of marketing campaigns, and the ability to tailor campaigns for individual recipients. Users can take advantage of the scheduled messaging feature, which enables them to dispatch their campaigns at specific times. Additionally, Texting Base provides smart grouping capabilities, allowing users to categorize contacts based on various characteristics. This flexibility ensures that marketing efforts are more targeted and effective.
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Texting Base Categories and Features
SMS Marketing Software
Texting Base Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
There are much better companies
Date: Nov 23 2022SummaryCustomer service was not helpful. I tried to cancel and they would not refund me, even though I never used the service. POOR MANAGEMENT practices.
PositiveNOTHING. I never used the services. It was the first one to pop up, when I found another company they would not refund me. POOR DECISION!
DO NOT SUPPORT THEM plenty of companies out there.NegativeI signed up, but found another program that was easier and cheaper. I tried canceling, within a day or two, never sending 1 text and I was told that I could not cancel. I will be losing my $200. The excuse was that they use a 3rd party for all transactions and they don't give refunds. I find this policy horrible and unfair. I don't recommend this company to anyone, KEEP SEARCHING. They should run a fair and honest business, They don't, DO NOT SUPPORT THEM.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Continued customer
Date: Nov 05 2020SummaryLike I said, we're happy enough to continue to use them.
PositiveI've been with Texting Base for 4 years. If I ever had an issue, they've made it right. Their customer service keeps me as a client. I've had several emergencies, that were my fault but they've handle it, even late at night.
NegativeThere are cheaper services but I feel there is loss in customer service with others that make this company worth continuing doing business with. I wish they had a one time payment option in addition to the subscription. Offer a worthwhile discount with a subscription to make it worth it, but also be able to pay without subscribing. I use the service 8 months out of the year. If they had this option my review could be stronger.
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