What is The Urban Writers?
We earn your trust gradually through our commitment to delivering outstanding experiences for both our clients and team members. Aiming to position ourselves as the leading online destination for ghostwriting services, we focus on maximizing client satisfaction. What distinguishes us is the nurturing environment we've cultivated within our community. With a passionate team of editors, content creators, and designers, we are poised to enhance your brand's online visibility and draw more interest to your enterprise. Whether you aspire to expand your personal brand or elevate your small business, our skilled content creators are well-versed in all niches. Ultimately, you can realize your ambition of becoming an author or convert your existing works into bestselling series. We take pride in ensuring that your book is carefully crafted, designed, and formatted to the highest standards, while also affirming that your factual content is precise and thoroughly researched. Furthermore, we offer SEO-optimized, keyword-rich articles and create visually captivating designs that engage your target audience, making certain your message is communicated effectively. With our distinctive approach, you can embark on your publishing journey with confidence, witnessing your ideas transform into reality, while also enjoying ongoing support from our dedicated team throughout the process.
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Customer Support is Non Existent
Date: Apr 08 2022SummaryTerrible, they waste you time and loose orders. support not responding in a timely matter. Direct messages going ignored if they are not of a favourable nature. Unprofessional and extreme lack of attention to detail.
PositiveI have place 3 orders with TUW and can honestly say there have not been any Pros yet. The stress and anxiety you go through due to the fact their admin people are unable to do their jobs properly and allow orders to fall between the cracks. They do a good job at attaching stupid emojis to their DM's, they seem to really like that, must be due to the fact they have a very young crowd working for them, they do it with a passion.
NegativeForgotten orders, support not responding in a timely matter. Direct messages going ignored if they are not of a favourable nature. Unprofessional and extreme lack of attention to detail. Like I said I tried 3 times gave them the benefit of a doubt, hoped that the service would get better but it never happened. The small bit of money you may save by going private and hiring through another platform like Upwork isn't worth the trouble. I rather do some more work and pick the people I want to work with at least you are in control and know the work will be done It has been an extremely stressful time dealing with TUW won't be doing it again. 3 strikes and thats it.
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