What is TheFork?

Are you aiming to increase your restaurant's profits and improve operational efficiency? Discover our cutting-edge solutions that are crafted to boost your visibility, fill up reservations during quieter periods, and equip you with an outstanding customer management system alongside an effective seating plan. TheFork is recognized as the premier platform for discovering restaurants and making reservations, with a presence in 13 countries globally! You can effortlessly set up a customized page at no charge, which is compatible with all types of devices. This approach creates a win-win situation for your dining establishment. Think about launching exclusive promotions or becoming part of our YUMS loyalty program and events to enhance bookings in less busy times. Reduce no-show occurrences by taking advantage of TheFork's features, which include automatic confirmation notifications through email and SMS, a guest reliability score, and credit card pre-authorization for reservations. For more than 14 years, TheFork has partnered with nearly 60,000 restaurants, helping them flourish by providing complimentary training sessions, expert advice, and tailored customer support. By utilizing these comprehensive resources, your restaurant can not only attain greater success but also cultivate a devoted customer base, ensuring long-term sustainability and growth in the competitive dining market.

Screenshots and Video

TheFork Screenshot 1

Company Facts

Company Name:
Tripadvisor
Date Founded:
2000
Company Location:
United States
Company Website:
www.theforkmanager.com/en-gb

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TheFork Categories and Features

Restaurant Reservations Software

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

TheFork Customer Reviews

Write a Review
  • Reviewer Name: James H.
    Position: Hotel manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Censorship of staff being bullied

    Updated: May 03 2023
    Summary

    Unhappy with this biased service, it's unfair to customers and staff.

    When I complained they just said read terms and conditions and told me to not reply.

    Positive

    Not sure.
    Can't think of anything positive.
    Only negative things come to mind.
    It's a pity they censor your reviews.

    Negative

    I gave a genuine review about staff being bullied all night. TheFork told me this review breached the terms and conditions....

    Read More...
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