What is ThriveCloud?
ThriveCloud serves as an all-encompassing cloud-based management solution for dental practices, merging clinical, business, patient engagement, and marketing features into one cohesive platform. Whether operating from a single office or multiple sites, and catering to solo practitioners or larger teams, ThriveCloud is geared towards improving operational efficiency, facilitating effective collaboration among staff, and offering patients convenient self-service tools such as online appointment scheduling and payment options.
Regularly updated and automatically backed up, this software guarantees a smooth user experience across all devices with internet access, including smartphones, which allows for flexible feature accessibility on the go. ThriveCloud also places no limitations on the number of practitioners, users, or practice locations, providing a comprehensive solution at an attractive price point. This adaptability positions it as an excellent option for dental practices of varying sizes that aim to enhance both their service delivery and patient satisfaction levels. Moreover, its user-friendly interface ensures that staff can quickly learn the system and utilize its full capabilities without extensive training.
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ThriveCloud Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Stay Clear
Date: Jan 05 2025SummaryOverall I would not recommend them!
There were so many red flag, the lady the sold us even said to us the first week in "I hope you will have some positives soonPositiveThis could be okay for a small office with only 1 location and the owner only working but even then there are so many cons
NegativeThis is horrible for a multi office multi dentist office.
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The account ledger and x ray are the only thing that follows with the patient
The x ray quality is not good
They say they will do any enhancements but that barely happens
There contract has hidden fees
None of your documents will come over into their software
They will charge you a crazy amount of money to get a copy of YOUR PATIENT FILES in order to switch from them -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Stay were you are
Updated: Feb 26 2024SummaryThe description of the program is misrepresented not impressed. It would be better if worked exactly as Practice Web.
PositivePatient records are saved on cloud. Can be accessed from any place and time.
And would be better if it worked exactly like Practice Web.NegativeNot very productive or user friendly. Takes to many steps to complete one simple task that would take less amount of time on Practice Web.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Needs a lot of work
Updated: Jul 05 2023SummaryIt's been an extremely frustrating experience. The software has the potential to be really good but it probably should've been tested more prior to being released.
PositiveThe company is responsive to issues and requests. Has the potential to be good when it is finally complete but that may be a while. Most of the staff is very nice and helpful. The product is improving.
NegativeThere are a lot of problems within the software right now. Many glitches and random issues as they are always updating because it is new so when an update goes through sometimes other things get messed up. Our whole software has gone offline completely twice and we couldn't access anything, see our schedule, etc. They have one particular staff member who can be rude and condescending. It's very slow and some tasks take many steps to complete. Attachments require you to redownload items that are already in the software. Real time eligibility wasn't explained that not all insurance companies work with it so the major companies in our area can't be verified.
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