Resolver
More than 1,000 organizations globally rely on Resolver’s software for security, risk management, and compliance. This includes a diverse range of sectors such as healthcare, educational institutions, and vital infrastructure entities like airports, utility companies, manufacturers, hospitality businesses, technology firms, financial services, and retail outlets. For those in leadership roles focused on security and risk management seeking innovative methods to handle incidents and mitigate risks, Resolver offers a pathway to transition from merely addressing incidents to gaining valuable insights. With its comprehensive solutions, Resolver empowers organizations to enhance their overall risk management strategies effectively.
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QEval
QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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Hive Moderation
Hive offers a robust strategy for securing your platform with a unique blend of advanced technology and human expertise. By leveraging the strength of the world's largest distributed workforce focused on data labeling, we redefine the benchmarks in automated content moderation. Our solutions incorporate high-quality models paired with manual oversight, allowing us to provide scalable alternatives that exceed the performance typically associated with conventional business process outsourcing (BPO) workers.
Additionally, our diverse workforce is well-prepared to meet a variety of manual moderation needs, ranging from managing user-generated content to processing extensive training data. Our decentralized structure, combined with a consensus-driven policy, guarantees an exceptional level of accuracy that clearly distinguishes us from our competitors. This distinctive combination of cutting-edge technology and skilled human input not only enhances our service offerings but also firmly establishes us as a leader in the field. Through our commitment to innovation and quality, we continuously strive to improve the standards of content moderation.
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WebPurify
Enhanced Image Moderation and More. Discover a faster and more efficient method for upholding the quality of user-generated content. Given the complex nature of context and subtlety, our dedicated team of human moderators excels at recognizing violations that may not be immediately obvious, ultimately making informed decisions on which images align with your brand standards. Our Automated Intelligent Moderation (AIM) API service offers continuous protection against the risks associated with user-generated content on your brand's platforms—swiftly identifying and removing inappropriate images. This outstanding solution merges the benefits of automated systems with the expertise of live moderation through a single, intuitive API. By leveraging cutting-edge AI technology, our system effectively detects images that may harbor problematic content, significantly minimizing the volume of submissions requiring human review. The remaining content is then prioritized for examination by skilled professionals who can identify any additional violations, ensuring a comprehensive moderation process. Collectively, these components establish a formidable safeguard for your brand’s digital presence, promoting a safer online environment for all users.
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