LALAL.AI
Audio and video files can be analyzed to separate vocals, instrumentals, and various other musical components effectively. Utilizing cutting-edge AI technology, the service boasts high-quality stem extraction capabilities. It offers a state-of-the-art vocal removal and music source separation solution that ensures swift, user-friendly, and accurate stem extraction. You have the option to eliminate vocals, instrumentals, drum tracks, bass, and even specific instruments like acoustic and electric guitars, as well as synthesizers, all while maintaining excellent sound quality. The initial use of the service is free, allowing you to explore its features before committing to a paid plan that provides quicker processing and a higher volume of files. Designed for individual use, this platform enables you to elevate your audio processing experience significantly. Capable of handling thousands of minutes of audio and video content, this software caters to both personal and commercial applications. Each plan from LALAL.AI comes with a specific audio/video minute cap, which is deducted from each fully processed file. You can freely split numerous files, as long as their combined duration stays within the allotted minute limit. This flexibility makes it an ideal choice for various users looking to optimize their audio editing tasks.
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QEval
Manual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically.
The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy.
Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA.
Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions.
Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.
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Respondology
Remove hateful, racist, and damaging comments, along with any spam that disrupts your social media channels. This sophisticated moderation system can process content in 22 different languages in just seconds. Organizations like the NFL, NBA, NHL, NASCAR, and Premier League, along with various consumer brands, rely on this technology to take back control of their online interactions. Malicious remarks are promptly detected and removed from your posts before they can be seen by your players or fans, ensuring your brand’s reputation remains intact at all times. Offensive comments are hidden from everyone except the original commenter, who remains unaware that their words are invisible to others. Combining advanced A.I. filtering with a dedicated team of over 1,000 human moderators who continuously oversee your social media, this solution alleviates your team from this responsibility. These moderators are skilled at identifying and eliminating harmful content that automated systems might miss. This single platform provides extensive management and customization options for moderation across all social media channels, enabling swift responses through preloaded, regularly updated keyword and emoji filters that can be adjusted to suit your brand's unique requirements. Consequently, your online community can flourish in a secure and positive atmosphere, fostering authentic interactions without the concern of disruptive negativity. This holistic approach not only enhances engagement but also builds trust and loyalty among your audience.
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elv.ai
We harness the capabilities of artificial intelligence alongside skilled moderators to foster respectful and secure online interactions across social media platforms and websites. The AI system swiftly identifies and obscures harmful remarks, while human moderators ensure that freedom of expression is upheld by preventing erroneous censorship.
Our innovative tool serves as an advanced solution for community management, automating the moderation of discussions while also offering valuable insights into the emotional landscape of your audience.
By integrating all your social media accounts, websites, and community management tasks into a single platform, you gain a holistic perspective on your community dynamics.
The AI-driven content moderation employs cutting-edge natural language processing technologies and machine learning techniques, allowing it to adapt to changing language trends and significantly reduce the occurrence of false positives, thus facilitating a more nuanced and context-aware moderation approach. Additionally, this synergy between AI and human oversight ensures a balanced atmosphere for dialogue and engagement online.
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