What is TrominoCARE?
TrominoCARE is an innovative, cloud-based software designed for Medical Information Call Centers (MICC), aimed at optimizing the everyday functions of these centers. It features a comprehensive database that supports the management of MICC operations throughout their entire lifecycle and caters to various call types, including medical inquiries, product quality concerns, and adverse event reporting. Accessible on mobile devices, tablets, and desktops, TrominoCARE enhances flexibility and enables rapid responses across multiple platforms. Key functionalities include the automation of processes for different call types, automatic generation of Field Alert Reports (FARs), and a customizable product dictionary alongside personalized workflows tailored to meet unique business needs. Furthermore, the platform offers a mobile application that allows medical sales representatives and field teams to gather and relay information even when offline, while ensuring smooth integration with safety protocols and MICC systems. This all-encompassing strategy significantly improves efficiency and fosters better communication within the medical information sphere, ultimately leading to improved service delivery and a more responsive healthcare environment.
Integrations
No integrations listed.
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Company Facts
Company Name:
TrominoSoft
Company Location:
United States
Company Website:
trominosoft.com/trominocare/
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English