Cloud Claims
APP Tech has been at the forefront of implementing an incident-based methodology in claims and risk management since its inception in 2003, providing advanced technological solutions to a wide array of clients throughout North America. Our integrated systems have enhanced efficiency and scalability in claims management, improved visibility, accelerated response times, reduced premium costs, and mitigated risk events for numerous customers.
Cloud Claims by APP Tech stands out as an acclaimed software solution for risk management and claims processing. Designed specifically for self-insured organizations, third-party administrators, and businesses aiming to monitor their claims and losses, IMS facilitates comprehensive management of the claim lifecycle—from the initial incident report to payment processing and collections. The platform boasts a rich assortment of features that empower users with full oversight of both their claims and associated risk data, including incident and claims management, collaborative tools, detailed reporting, and insurance tracking, among many others.
We take great pride in our flawless implementation success and outstanding customer retention rates, which stem from our dedication to thoroughly understanding our clients’ unique demands and delivering tailored solutions that effectively address those needs. Furthermore, our ongoing support ensures that clients maximize the benefits of our software long after implementation.
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KrakenD
Designed for optimal performance and effective resource management, KrakenD is capable of handling an impressive 70,000 requests per second with just a single instance. Its stateless architecture promotes effortless scalability, eliminating the challenges associated with database maintenance or node synchronization.
When it comes to features, KrakenD excels as a versatile solution. It supports a variety of protocols and API specifications, providing detailed access control, data transformation, and caching options. An exceptional aspect of its functionality is the Backend For Frontend pattern, which harmonizes multiple API requests into a unified response, thereby enhancing the client experience.
On the security side, KrakenD adheres to OWASP standards and is agnostic to data types, facilitating compliance with various regulations. Its user-friendly nature is bolstered by a declarative configuration and seamless integration with third-party tools. Furthermore, with its community-driven open-source edition and clear pricing structure, KrakenD stands out as the preferred API Gateway for enterprises that prioritize both performance and scalability without compromise, making it a vital asset in today's digital landscape.
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iLost for Business
iLost for Business, an innovative SaaS platform, is transforming the management of lost and found items for organizations. By streamlining the reporting of lost items and simplifying the claims process, iLost is changing the way businesses interact with their customers regarding lost property. Users can quickly report lost belongings, manage online claims seamlessly, and arrange for handovers to either themselves or a courier, facilitating a direct and efficient process. Moreover, the platform ensures that the shipping logistics are simplified; customers can either retrieve their lost items in person or arrange for delivery by booking and paying for shipment through the service. Once the arrangements are made, a courier will handle the pickup from the business, making it incredibly convenient for everyone involved.
This revolutionary system allows organizations to transform a traditionally cumbersome process into a streamlined, fast, and user-friendly experience, all while saving precious time for their staff. iLost for Business automates various administrative tasks and generates comprehensive reports to keep businesses informed. Furthermore, customers have the flexibility to search for their lost items 24/7 from any device, be it a smartphone, tablet, or desktop. With iLost's extensive support for organizations, businesses can enhance their customer service, ensuring that they stand out in their commitment to assisting patrons in recovering their belongings. Through these advancements, iLost not only improves operational efficiency but also elevates the overall customer experience.
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Pendo
Pendo serves as a platform dedicated to enhancing product experiences, enabling software product managers to create offerings that resonate with users. It empowers product teams to explore critical inquiries like "Which features are most popular among customers?" and "Are there any features that users tend to ignore?" Additionally, it helps identify which elements bring joy and which ones lead to frustration or confusion. With these valuable insights, teams can effortlessly implement in-app messages, guides, and walkthroughs without any coding knowledge required, ultimately ensuring users maximize their experience with the products. By utilizing Pendo, you can swiftly pinpoint both the features and processes that elicit positive and negative reactions from users. Furthermore, the platform facilitates guiding users through challenging aspects while promoting the adoption of features that transform them into enthusiastic advocates for your product. This comprehensive approach not only enhances user engagement but also fosters a deeper connection between the product and its audience.
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