What is TrustAnalytica?

TrustAnalytica provides an outstanding online interaction platform that aids businesses in expanding their reach and visibility on the internet. This robust toolkit equips companies with the necessary resources to enhance customer experiences and foster loyalty through cutting-edge technology. Businesses of all sizes utilize TrustAnalytica for various purposes, including internet marketing, managing reservations, engaging with potential clients, and conducting research surveys. Additionally, TrustAnalytica enables users to cultivate a positive online reputation by facilitating the automatic generation of customer reviews. Through its efficient reputation-management system, consumers receive a text message along with a link, allowing them to submit their feedback in mere seconds. Rather than waiting passively for reviews to accumulate, take proactive steps to secure valuable customer insights and enhance your online standing. Embracing TrustAnalytica can significantly transform how businesses interact with their audience and manage their reputation in the digital landscape.

Pricing

Price Starts At:
$49 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, TrustAnalytica provides an API
All TrustAnalytica Integrations
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Screenshots and Video

TrustAnalytica Screenshot 1
TrustAnalytica Screenshot 1 TrustAnalytica Screenshot 2 TrustAnalytica Screenshot 3

Company Facts

Company Name:
TrustAnalytica
Date Founded:
2019
Company Location:
Canada
Company Website:
trustanalytica.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TrustAnalytica Categories and Features

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Local Marketing Software

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

TrustAnalytica Customer Reviews

Write a Review
  • Reviewer Name: Jamie C.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    TrustAnalytica review

    Date: Feb 11 2023
    Summary

    I’ve contacted “customer support” about this. No response. Complete scam. Allowing fake reviews on a company profile, charging the company money to address them and then still not allowing the reviews to be addressed. Completely fraudulent.

    Positive

    N/A.

    Negative

    I am the owner of a small business. I had a disgruntled past client go on TrustAnalytica and make multiple fake accounts with multiple fake 1 star reviews. When I went to address these reviews, TrustAnalytica wouldn’t allow me to do so without paying a fee. Once I paid the fee it still wouldn’t allow me to address the multiple fake reviews because they weren’t real reviews from Google. I even tried to respond to the reviews publicly and still would not let me do so.

    Read More...
  • Reviewer Name: Lucy R.
    Position: Digital marketing manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for multiple location management

    Date: Mar 02 2023
    Summary

    Overall great experience, especially money-wise! I checked different products before I subscribed with TrustAnalytica, and honestly did not see any difference, except the price. Similar products with Birdeye cost $250, and TrustAnalytica charged me only $49. Yes it's a bit slow but works perfectly.

    Positive

    Great product, simple, easy navigation, and user friendly. I use it to manage my clients' multiple locations. I run a small digital marketing agency. I use SMS marketing frequently, as well as online booking and review requests. Everything is automated, but at the same time personally customized. I like it so far.

    Negative

    They have a lot of updates, and the system is sometimes slower than I want.

    Read More...
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