What is Twenty?

Twenty is a groundbreaking open-source customer relationship management (CRM) system that provides a modern alternative to traditional platforms such as Salesforce. Distributed under the GNU General Public License (GPL), it allows users to customize the software according to their unique business requirements. Key features include managing contacts, tracking opportunities, creating tasks, and a timeline view for recording notes and activities. The platform prioritizes user-friendliness, incorporating keyboard shortcuts and advanced search functions to improve navigation. In addition to its intuitive design, a dynamic community of developers actively supports Twenty, promoting collaboration and continuous improvements to ensure the CRM evolves alongside its users' needs. This dedication to user-focused development positions Twenty as an attractive option for businesses in search of a versatile CRM solution. Furthermore, the open-source nature of Twenty encourages innovation and adaptability, making it an increasingly popular choice among diverse organizations.

Pricing

Price Starts At:
$9/user/month
Price Overview:
Free open source version also available
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Twenty provides an API

Screenshots and Video

Twenty Screenshot 1

Company Facts

Company Name:
Twenty
Date Founded:
2023
Company Location:
United States
Company Website:
twenty.com

Product Details

Deployment
SaaS
On-Prem
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Twenty Categories and Features

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Twenty Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: COO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Twenty CRM review

    Date: Nov 19 2024
    Summary

    Twenty CRM strikes the perfect balance between power, flexibility, and affordability. It’s an excellent choice for businesses looking for a highly customizable and open-source solution that doesn’t break the bank. Though it might require a slight learning curve for some, the long-term benefits far outweigh the initial effort. Highly recommended for teams ready to embrace the potential of open-source CRM!

    Positive

    Twenty CRM is a game-changer for businesses seeking an open-source CRM solution. Its intuitive interface makes onboarding quick and straightforward, even for non-technical users. The customization options are endless, allowing teams to tailor workflows, data fields, and integrations to match their unique needs. The active open-source community behind Twenty is incredibly supportive, regularly rolling out updates and offering assistance. The platform’s pricing (free!) is unbeatable, making it ideal for startups and small businesses.

    Negative

    While Twenty CRM shines in flexibility, its extensive features can be overwhelming for users who prefer a more straightforward setup. Initial setup might require some technical expertise, especially for customizing advanced workflows or integrating with third-party apps. Additionally, while the community is active, official support could be improved with faster response times for troubleshooting.

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