UMAI Reviews

Our SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.

Rezku POS has been specifically crafted for high-traffic restaurants, bars, and pizzerias, offering an all-encompassing solution that elevates your brand to the level of national chains. Now, with Rezku, you can obtain a fully customizable smartphone ordering application tailored for your restaurant, available for download exclusively through their platform. This system comes equipped with a plethora of advanced features necessary for restaurants, eliminating the need for third-party services and avoiding extra fees; it includes loyalty rewards, an eGift card program, management of delivery drivers, custom reporting, and a stunning, personalized online ordering site that charges no commission for orders. The extensive feature set of Rezku addresses all operational requirements, incorporating mobile POS, customer-facing displays, sophisticated kitchen display systems, and printing of sticky labels. Moreover, it provides the latest in business management capabilities that industry experts desire, featuring a well-structured manager’s smartphone application that allows you to oversee every element of the system, such as menus, pricing, and time cards, all from your mobile device. In addition to enhancing operational efficiency, Rezku also emphasizes exceptional value, ultimately transforming your business practices and contributing to an increase in profitability. By integrating Rezku into your establishment, you will not only modernize your operations but also streamline processes in a way that fosters sustainable growth.

Approximately 4% of diners are likely to skip their reservations, raising the question of how often you can reach full capacity at your establishment. What methods do you use to handle last-minute cancellations from customers? Over time, what approaches do you take to draw in new clientele? Are there affordable strategies for reconnecting with your loyal customers? Moreover, what tactics can you employ to quickly fill vacant tables when your restaurant has openings? Your dedication to running the restaurant is evident, as you strive to work effectively with your team to offer patrons an exceptional dining experience, showcasing exquisite dishes and heartfelt service. Taking charge of your operations is essential, as understanding the timing, techniques, and expenses related to your restaurant's functions will enable you to avoid dependence on any single online service. This autonomy not only provides you with freedom but also opens the door for innovative ideas, paving the way for long-term success. Tools like Seatris.ai act as advanced reservation and marketing automation systems tailored for hosts, servers, and marketing personnel, simplifying workflows and enriching the guest experience. By utilizing such innovative technology, restaurant owners can tackle various challenges with greater ease, all while remaining focused on providing unforgettable dining moments that keep customers returning. Ultimately, a blend of technology and personal service can create a compelling dining atmosphere that fosters loyalty and growth.