What is USU IT & Service Monitoring (ZIS)?

The USU ZIS IT & Service Monitoring solution offers a highly automated and well-integrated platform that is tailored for comprehensive supervision of your hybrid system environment, services, and workflows. It is certified in all 16 ITIL® disciplines, which demonstrates its adherence to established industry standards. Furthermore, the solution has achieved PinkVerify™ certification in key areas such as Event Management, Availability Management, and Capacity Management, reflecting a commitment to a standardized and service-oriented framework for IT service management. This monitoring solution is especially advantageous for organizations in need of automated oversight functionalities. With a wealth of project experience, our team of monitoring experts takes a hands-on approach to both the deployment of your system and the training of your staff, facilitating rapid proficiency with the tool and enhancing the return on your investment. In addition to improving user competence, this focus on training ensures that organizations can leverage the solution to its fullest potential. Ultimately, USU’s monitoring solution is a vital asset for boosting operational efficiency and improving service quality across various sectors.

Integrations

No integrations listed.

Screenshots and Video

USU IT & Service Monitoring (ZIS) Screenshot 1

Company Facts

Company Name:
USU Software
Date Founded:
1977
Company Location:
Germany
Company Website:
www.usu.com/en-us/solutions/usu-it-service-monitoring/

Product Details

Deployment
SaaS
Windows
Mac
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

USU IT & Service Monitoring (ZIS) Categories and Features

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Infrastructure Monitoring Tool

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Alerting Software

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications