What is Umanest?

Umanest simplifies property management processes and promotes rapid organic growth. By turning satisfied landlords and tenants into passionate supporters of your brand, you can focus on scaling your business effectively. While you recognize the significant effort needed to manage even a single tenancy, you also invest countless hours to deliver outstanding residential property management services. Yet, challenges arise when operations encounter unexpected hiccups, leaving you in the dark about potential issues. It often becomes a challenge to gauge how your clients truly feel, whether their satisfaction is high or low. Our customer satisfaction management system provides you with the confidence that client concerns will be identified quickly and in real-time, enabling your team to respond directly with solutions, start meaningful dialogues, and ease any apprehensions. As a result, your property management activities can operate more smoothly, ensuring that any hidden concerns are uncovered and addressed without delay, which significantly enriches the overall experience for both landlords and tenants. By adopting this proactive strategy, you not only enhance service quality but also cultivate stronger connections with your clients, fostering a loyal community around your brand. This commitment to client satisfaction ultimately positions you for sustained success in a competitive market.

Pricing

Price Starts At:
$0.49 per property per month

Integrations

Offers API?:
Yes, Umanest provides an API

Screenshots and Video

Umanest Screenshot 1

Company Facts

Company Name:
Umanest
Date Founded:
2020
Company Location:
New Zealand
Company Website:
www.umanest.com

Product Details

Deployment
SaaS
Training Options
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Umanest Categories and Features

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Referral Software

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Performance Management System

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Loyalty Management Software

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Success Software

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Advocacy Software

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Business Performance Management Software

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning