Uptime.com Reviews

We are having a good experience with using the uptime.com, we were able to get the notifications through different mediums when a website or an endpoint is down, which is what we look for at the end of the day.

Even though it doesn't have some of the features in their API's and as Terraform resources, we can still setup the things within the UI.

It has most of the features that are needed for monitoring the websites/applications from a user's perspective. Has API's & Terraform resources for most of the features. Support is pretty good and provides quick responses.

* Doesn't have API availability for some key features
* Doesn't have vault capability to store the secrets that are used in the checks at the moment.
* Minimal terraform resources available.

It's been 1 year since we've been with Uptime.com. We are very comfortable and happy with the tool. and we are continuing with this further with increased monitors count.

- User Friendly UI, which is easy to understand and easy to configure
- Quick response from the Support team on the user issues
- Best Pricing compared to other tools which is budget friendly
- Capability to integrate with multiple tools like PagerDuty
- They are providing their best. We requested for Transaction checks increase, along with that we received Reports and Dashboards too.

- I couldn't find any drawbacks, we received more than the requested.

Overall, I recommend this platform for small and medium enterprises (sME) and as a student myself, I do recommend this student that want to spend a good amount of money on a platform that monitors uptime of their projects better then most competitors.

Note: I got this subscription for free directly from Uptime.com, but that does not influence this review. This review is unbiased and honest.

Ease of use.
Lots of features even on the basic plan.
Doesn't require a team of 10 people to setup.
Excellent support team.

Even though it has lots of features in the basic plan, coming from a competitor platform I miss the included status pages.
Some glitches with uptime every now and then.
High pricing for students.

Stellar experience, I'm a big fan of Uptime. Intuitive product, easy to use, no instruction manual needed. Exactly how it should be!!

Very intuitive UI and easy to use. We use the status pages feature primarily, super easy to send updates to customers confidently. The dashboard is also super helpful, displaying the current availability. Great product, great UX, thank you for that!

I honestly don't have any cons to share here, this is a great product.

Overall, Uptime.com is a brilliant and exceptional tool for real-time monitoring and it is very easy to learn and understand. I love how it provides insights into loading time of our website and i like that i can easily set up and customize my own monitoring tests.

Uptime.com is an amazing, excellent and exceptional tool for real-time monitoring. I like how it offers a wide range of monitoring, page performance monitoring, synthetic monitoring and response time monitoring. The user interface is very easy, straightforward and simple to use and also the pricing model is very fair thus making it affordable.

One of the challenges is the mobile application on iPhone which doesn't allow editing checks. Apart from this nothing much to mention that require improvement.

Uptime.com provides a variety of services concern websites management therefore it is simple to use and seamless provides results in the real-time.

Uptime.com provides real results on web monitoring and integrations which helps you to identify errors in website integration and web page loading speed. Then it also has co-operative support team which is readily available to assist you.

Uptime.com is ever on and it is never disturbed by network therefore ever operating.

it supports an wide range of devices and corresponding monitoring templates, and makes it easy to add more devices for monitoring.

Extensive functionality and comparability with most it devices and systems, it gives immediate alerts to notify user on the changes made and upgrades done.

The servers monitors the website 24/7 and ensures proper website running.

10 star experience with the product, platform and especially the support team. Very easy to implement checks

Helps us monitor our external portals
Support is always there to help us in any scenario
Platform is easy to use and implement. We were running in minutes with transactional checks that kept tabs on how our public portals were doing.

None. I cant think of anything at the moment as the platform has been solid

This is an essential tool to ensure the availability of our websites and provide a satisfactory experience for our users.

The product provides me with complete visibility into the availability and performance of our sites, which is critical to ensuring an optimal experience for our customers. The intuitive interface and customizable dashboards allow me to quickly access relevant information and take action in case of any issues.

I have found that the initial setup can be a bit complicated, especially if you are dealing with more complex integrations.

Absolutely excellent. I think it's one of the best monitoring systems on the market. Very easy to use and powerful.
Not to be underestimated, it is fun to use

1) The GUI and the configuration are easy to use.
2) Customization of many details.
3) Very efficient and stable.
4) The customer support is quick and professional.

From my point of view there are no significant disadvantages or problems. Some users may find the pricing plans quite high, but the service offers a range of different plans to best suit every needs and every budgets.

Uptime support team have been amazing helping us with our advanced check configurations and the Product team has listened to our feedback and delivered. We recently connected with the Customer Success team which was nice to have a face to talk to. Hope they continue to deliver these great improvements like they have been. Best service in this space on the market by far!

Setting up this service was a breeze and it quickly proved its worth with fast, efficient monitoring capabilities. The time to value was impressively short, which is a big plus in our fast-paced environment. What particularly impressed us was the recent addition of more probe locations, something our team was eagerly anticipating. These updates came without any increase in price, reflecting the service's commitment to customers. We were going to start looking for alternatives because we required locations closer to our users but the Uptime team made it happen! Amazing!

Not much we don't like. Since we have Uptime in a tab all the time it would be nice if the pages didn't require page refreshes to get latest check status. Browser based push notifications would be nice too for alerts but the mobile app is handling that now.

We use uptime.com for both platform and service status monitoring, in comply to SRE practice with error budgeting.

In general, we are happy with the product and service provided and could definitely recommend this tool!

The product is easy to use. It's got a comprehensive set of different monitor types that you can setup. Status pages are also customizable. It supports sub-accounts which works great for multi-tenant access. The support team is very responsive and helpful!

The only issue we have is that you can't migrate a monitor history when there is need to change the type of a check. But it's understandable as this ensures the accuracy of the service status history.