What is UserIQ?
Established in 2014, UserIQ aims to enable companies to fully harness the advantages of customer success. By offering essential product intelligence and customer insights, it equips teams to combat churn effectively and expand their accounts. Additionally, it fosters alignment within the organization, centering on the requirements of the users. UserIQ empowers customer success teams to prioritize user objectives while integrating their efforts across all departments. Moreover, our platform transforms customer success into a holistic business approach rather than merely a departmental function. This shift encourages a culture where every team member contributes to the overall success of the customer experience.
Pricing
Free Trial Offered?:
Yes
Integrations
No integrations listed.
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Company Facts
Company Name:
UserIQ
Date Founded:
2014
Company Location:
United States
Company Website:
www.useriq.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
UserIQ Categories and Features
SaaS Management Software
License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management
Customer Success Software
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis