What is UserIQ?

Established in 2014, UserIQ aims to enable companies to fully harness the advantages of customer success. By offering essential product intelligence and customer insights, it equips teams to combat churn effectively and expand their accounts. Additionally, it fosters alignment within the organization, centering on the requirements of the users. UserIQ empowers customer success teams to prioritize user objectives while integrating their efforts across all departments. Moreover, our platform transforms customer success into a holistic business approach rather than merely a departmental function. This shift encourages a culture where every team member contributes to the overall success of the customer experience.

Pricing

Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

UserIQ Screenshot 1

Company Facts

Company Name:
UserIQ
Date Founded:
2014
Company Location:
United States
Company Website:
www.useriq.com
Edit This Page

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

UserIQ Categories and Features

SaaS Management Software

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Product Analytics Software

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Customer Success Software

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

More UserIQ Categories